Reviews (859)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and user-friendly interface, allowing seamless integration with Facebook, Instagram, and TikTok. They praise its real-time product syncing and efficient Facebook ad management, which streamline operations and enhance multi-channel marketing. The responsive, 24/7 customer support and product optimization features are also highlighted, significantly boosting e-commerce capabilities and business growth by expanding audience reach and ...

April 15, 2021

They are helpful and provided good suggestions to me to settle my issues. Also patiently in answering my questions.

The Fantastic Company
Malaysia
About 3 years using the app
June 25, 2020

Facebook marketplace connector is an excellent app that helped me to list my products on the Facebook Marketplace and helped me in order management. I have started to receive sales through the app so it works very well.

Shubhangi has been helping me to list my products on shopify and then moving them to Bonanza, Google Express and now Facebook Marketplace.

Product and order sync works very well ...

Team MVP Sports
United States
About 3 years using the app
August 26, 2022

Perfect and helpful! he helped me to resolved many problems I had relating to FB, e-shop and Instagram not getting approved. Always professional and helpful. Thank you again for your support and I highly recommended!

Glamouriss Luxury Lashes
United States
About 3 years using the app
October 12, 2022

The app interface allows me to remove 2 steps from my marketing and keep my catalogs updated on two social media platforms, the app is helpful to my business for making it simple to just load from one location, and I recommend it to others as the easy use and customer support makes it simple to add to my systems.

Bunkhouse Studio LLC
United States
About 3 years using the app
January 25, 2022

These guys are great, they will help you out with any issues you have. Amazing app! They are on live chat if you need any help.

ablessingindesign
United States
About 3 years using the app
January 21, 2021

Kartik offered great support! I was running into some issues with getting the app setup properly but Kartik fixed the issue with speed and great customer support.

Joyful Veneers
United States
About 3 years using the app
Edited December 10, 2023

Using the Tiktok app has been a very bad experience. We have manually click everyday to sync the 100 products and 75% of the time, the app pops a message saying you've reached your 100/day product limit even though last time was 3 days ago. Cedcommerce doesn't help but just says it's Tiktok app issue.

FredCo International
United States
About 3 years using the app
April 9, 2022

I had some issues with importing products and publishing them on Facebook. I turned to customer service. I got connected with a super patient person, who helped me through the whole site step by step. We were able to fix my issues. I am super grateful for your help!

anazu design
Hungary
About 3 years using the app
September 6, 2021

Was having a terrible time getting my shop to sync properly. Reached out to customer support and Anand was just wonderful! He was very patience and even stayed on longer than scheduled to be sure I was good to go! I wish all Shopify Apps customer support were like this!

House Of Nambili
United States
About 3 years using the app
March 30, 2022

Loved the Service and support. They helped me onboard the whole facebook shop in just under 5 minutes. Great support

The Veshti Company
India
About 3 years using the app