CedCommerce Social Connector , 860 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with social media platforms like TikTok Shop, Facebook, and Instagram. They appreciate its real-time syncing, easy ad management, and keyword optimization features. The intuitive dashboard and automatic order syncing are also praised. The support team is noted for their prompt and knowledgeable assistance. The app's ability to sync additional product images for enhanced marketing is also valued. It's recognized for effectively connecting Shopify stores with TikTok and providing a reliable multi-channel experience.
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I recently had the pleasure of experiencing top-notch tech support that exceeded all my expectations. The service provided by CED Commerce support was simply outstanding, and I cannot praise him enough for his professionalism, expertise, and commitment to resolving my technical issues. From the moment I reached out for assistance, the support team displayed exceptional responsiveness. His quick and efficient communication made me feel valued as a customer, and I was impressed by his ability to understand and diagnose my problem accurately. It was evident that their team possessed a deep understanding of various technologies, as they effortlessly navigated through the intricacies of my specific issue. I highly recommend CedCommerce.
I love this app and all that it has to offer. I have the app with them for Etsy integration and I have been so pleased I felt this would be my best choice for Facebook and Instagram.
After setting up I contacted them to make sure I did everything correctly and they were extremely patient with me and took the needed time to make sure everything was perfect. I am more than happy ... Thank you so much
prabhjot helped me with figuring out why the customer's information on the orders was **** in most of the information. I have to go into the tiktok seller central and change a setting. Thank you prabhjot for your help.
After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise.
My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The solutions they offered were basic and unfortunately fell short of resolving my challenges.
This back-and-forth became a significant drain on my time, leading to missed sales opportunities and considerable frustration. Considering this is a paid app, the value proposition diminishes significantly when facing these challenges, as the customer service seems to do the bare minimum in providing support.
In the fast-paced world of online stores, time is of the essence, especially when you have active advertising campaigns. Every moment spent trying to troubleshoot with Ced Commerce was a moment too long.
My advice is to consider other apps. While Ced Commerce might work fine when there are no hiccups, be prepared for lengthy and frustrating endeavors should any issues emerge.
Siddhartha
Very helpful with install and setup .. Thanks, David
Im new using the app. Very happy so far how helpful and responsive CedCommerce's support service has been. Makes a very welcome change compared to so many other 'support' services. Thank you so much for helping me get started, really apperiated!!
Best installation. Setup & Support was the best. No issues encountered. Support was Helpful from the start to the end :) :)
I can only be Honest.
Very helpful and patient as I am not a computer programer -- quick to respond.
Went out of way to resolve problem
I don't have much experience at all at setting all the social media so I am quite lost. The staff was very helpful at answering all my doubts on how to set up my FB & IG shops. Fast, friendly and helpful, I totally recommend it. Fitz & Willow
Ujjwall's customer service was very, very helpful... five stars service. ... the integration was straightforward, and you even have the option to talk and get an automatic English translation on the screen.. amazing! ... this is s very very advanced system...