Reviews (280)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for seamlessly syncing Shopify products with Facebook, supporting up to 1000 products for free, which is ideal for smaller businesses. It's praised for its ease of use in generating product feeds and supporting dynamic retargeting ads, crucial for engaging audiences effectively. The app efficiently handles large inventories and is noted for reliable performance in updating Facebook feeds. Customer support is particularly commended, with team members like Aby and Daniel providing quick issue resolutions and helpful assistance beyond the app's direct scope. Merchants find it essential for integrating Shopify stores with Facebook and simplifying complex processes.

February 5, 2017

I'm so grateful for this app. Makes things much easier. Easy to use and clear interface. Make sure your store is taken off password protection before you try to upload your feed code.

The Zero To Hero Club
Canada
Almost 2 years using the app
April 7, 2022

I think it is a very useful application
Customer service is very good. I recommend them. Thanks!!!!!a

Mil Genial Uruguay
Uruguay
Almost 2 years using the app
March 21, 2018

Extremely helpful staff when we contacted them. The app quickly solved our issues on ad resizing which was extremely useful.

Exoticathletica01
Australia
Almost 2 years using the app
May 3, 2016

Very easy to use, feeds work perfectly. Love this app

Curiocityworld
India
Almost 2 years using the app
April 19, 2017

This app is fantastic. The last time I connected a shopify website to facebook I had to pay an expensive developer to do it for me. This was so easy to install I cant believe it. If you own an eccommerce website you need to install this app and run ads on Facebook

Jeffrey Tottenham

Outdoorrockingchairs
United States
Almost 2 years using the app
May 4, 2016

Great app and Dominik is incredible! He helped me figure out what was causing an issue with my store setup. It had been giving me grief for weeks and he found the issue within about 10 minutes.

Determination Apparel
United States
Almost 2 years using the app
June 30, 2017

My experience with Facebook Product Feed has been great, but it has not been the stand out app we were expecting it to be. We have tried a handful of FB Product Feed apps (Pixel Perfect for example) and have not had a fix for the misfiring of DPA events that we were experiencing. Every single app promised a fix, none could deliver.

Unfortunately, support from Facebook Product Feed was abysmal on that end of things, and when we were referred to Funnel Boom to help us fix our problem, it only prolonged a possible solution. If you are ever recommended over to Funnel Boom, HEED OUR ADVICE, save your valuable time and money, its owner (****** ******) lacks experience, conviction, and compassion for your business' immediacy. Take your business to Upwork.com instead and get a highly experienced digital marketing freelancer to handle your Shopify/DPA issues at a fraction of the cost

All in all, it's a great free service that does half of what it promises and offers little support for technical issues. Truth be told, any other FB product feed app would suffice in substitute!

Mullica Beach
United States
Almost 2 years using the app
October 20, 2021

I'm very upset with the customer support. With more complicated Shopify stores they cannot help very much as they continue to give generic advise that does not even apply to our catalog.

2020AVE
United States
Almost 2 years using the app
Flexify AG replied October 23, 2021

Hi 2020AVE,

This is Daniel from Flexify. Sorry to hear you are having trouble. I hope we were able to help you in the meantime.

Please do not hesitate to reach out if you have any further questions!
daniel.heier@flexify.net

July 9, 2019

It's a great app that helps you run dynamic ads on Facebook. The process is seamless, and their customer support team is fast and helpful.

The Rocket Eyewear Company
Singapore
Almost 2 years using the app
January 3, 2020

Great customer support. The new superfeed works much better than the old one. Highly recommend switching so that you have more accurate data.

Matador Meggings
United States
Almost 2 years using the app