Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.

Edited January 31, 2021

i liked it. very good. 100% free live chat. 5 star. i recommend it. i am dropshipper from Belarus....

DENISSO
Russia
About 1 hour using the app
January 5, 2021

Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup.

Amanda Lapalme Art
United States
About 1 hour using the app
Oneprime, Inc. replied January 19, 2021

Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️

April 4, 2021

WOW WOW WOW WOW WOW This app is not only Free but work like they said is working very good i am excited to have found an app like this

Innovationgut
Germany
6 minutes using the app
August 18, 2021

great! no need for the other expensive apps. Just the order tracking portion of this app is worthwhile already. The other parts of this app is a perk!

Profusion Cosmetics UK
United Kingdom
3 minutes using the app
January 12, 2022

I would love to use it. But as soon as I get in, it shows garbled characters. And many times it shows that the connection has been reset. This breaks my heart. Hope someone can tell me how to do it.

vbter
China
About 1 hour using the app