Reviews (110)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

March 22, 2021

This is a very easy to use app. Recently, our customer service problems bothered us very much. We believe that this software can reduce the amount of customer service inquiries

Cherrybetty
Hong Kong SAR
About 2 hours using the app
June 29, 2021

I used this app but I want to change the URL from /pages/faqs to /pages/faq. I dont like the s that is at the end.

Chalici
United States
1 day using the app
February 13, 2022

çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim

VOVENLUX
United Kingdom
About 1 hour using the app
Edited January 31, 2021

i liked it. very good. 100% free live chat. 5 star. i recommend it. i am dropshipper from Belarus....

DENISSO
Russia
About 1 hour using the app
January 5, 2021

Great FAQ app. Limited to 5 questions, but if that's all you need then it is the app for you. Loads of other features that are quick to setup.

Amanda Lapalme Art
United States
About 1 hour using the app
Oneprime, Inc. replied January 19, 2021

Thanks for the review. We would be releasing another version with more FAQ questions, FAQ templates and unique features like Help centre/FAQ page, Track order Page, Social Share etc. to power all your support use cases. Look forward to working with you. ❤️

June 18, 2023

Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.

Foster’s Creations
United States
About 2 hours using the app
April 4, 2021

WOW WOW WOW WOW WOW This app is not only Free but work like they said is working very good i am excited to have found an app like this

Innovationgut
Germany
6 minutes using the app
August 18, 2021

great! no need for the other expensive apps. Just the order tracking portion of this app is worthwhile already. The other parts of this app is a perk!

Profusion Cosmetics UK
United Kingdom
3 minutes using the app
January 12, 2022

I would love to use it. But as soon as I get in, it shows garbled characters. And many times it shows that the connection has been reset. This breaks my heart. Hope someone can tell me how to do it.

vbter
China
About 1 hour using the app
June 17, 2024

SunnySide
India