Reviews (110)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.

March 6, 2021

does exactly what it says on the tin, clear and easy to use and whats more its free (and does more than some of the paid for apps out there) have to say this product is incredible and i had a fully operational help centre set up in less than 10 minutes. Happy to help the creators with any further app testing if required as im thoroughly impressed

Safe Shoppers Network
United Kingdom
10 days using the app
June 25, 2023

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

By Baano
United States
10 days using the app
November 28, 2020

Very usefull and Also very Light app with Most Features, I Strongly Recommened to all Must Install Guys

Auto Maxxx
India
9 days using the app
February 6, 2021

I like the all in one aspect of this app ! However just few things to enhance after a quick first look : -Changing the buttons color is not possible (for the Tracking or Contact us) only the background of the page.
-FAQ : instead of opening a new page when clicking on a question, it would be great that the answer would just be visible below the question after the click.
-Faqprime logo on every page is a bummer.

MyCustomConsole
United Arab Emirates
6 months using the app
Edited January 25, 2021

Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!

Anew Official
Malaysia
6 days using the app
February 12, 2021

The App is awesome, but only 25 question can be added. We have heard this will take a month to increase this amount. We are going to wait.

Bath & Buds
Netherlands
4 months using the app
May 29, 2021

5 stars. Great and responsive customer services. Able to respond to my request. I recommend this app.

Mr Little Feet 小腳先生一步步
Hong Kong SAR
4 days using the app
August 12, 2023

The app its perfect, i havent expect to be on this level, but i give you 4 stars because i wold like to add more Languages, i'm from romania and i have my whole site in Romanian exept the Help center.
Thanks and i hope to add more language

Likemi
Romania
3 months using the app
January 3, 2023

This app really help full and full free plan, awesome app, recommended this app. Will be use more app from this developer!!!

Ministry Of BodyBuilding
Kuwait
3 days using the app
March 14, 2022

This app is Simple and easy to use, and has helped me solve a lot of problems, I definitely recommend !!

uncletwoshop
Hong Kong SAR
3 days using the app