FAQPRIME: FAQ, WhatsApp, Track , 105 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.
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One button to literally solve all your customer touch points - from FAQ, to be able to direct chats on whatsapp to check order status. This is reducing manual effort by almost 50%. Also my team had an amazing support from the oneprime team. Sachin helped us almost instantly for lot of good custom solution. You should definitely reach out to them for customized solutions. The dashboard may look a little basic but trust me when you speak with their support they can do whole lot of things to help you as per your business requirements.
Thanks so much for taking the time to leave a review! Happy to see you reduce your manual effort by 50% already. We look forward to working with you!
Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast! Thanks for all, easy to use, load fast!
I used this app to create a quick faq and track order page. It helps you get it set up quickly and you can add more to it as needed
Great app, easy installation and intuitive interface! Can set many custom service operators with Whatsapp or Facebook Messengers for free!
Absolutely recommended!
Great app! Simple to integrate and to use. Very effective. All questions answered, and well distrubeted.
Perfect app, EXACTLY what I need. And... Free!!!! No limit questions or Categories... Best FAQ app + Chat Bot. La app perfecta, Gratis y sin limite de preguntas, categorías o lo que sea... Te ofrece un chat que funciona a las mil maravillas. Recomendable 100%.
does exactly what it says on the tin, clear and easy to use and whats more its free (and does more than some of the paid for apps out there) have to say this product is incredible and i had a fully operational help centre set up in less than 10 minutes. Happy to help the creators with any further app testing if required as im thoroughly impressed
Very usefull and Also very Light app with Most Features, I Strongly Recommened to all Must Install Guys
I like the all in one aspect of this app ! However just few things to enhance after a quick first look : -Changing the buttons color is not possible (for the Tracking or Contact us) only the background of the page.
-FAQ : instead of opening a new page when clicking on a question, it would be great that the answer would just be visible below the question after the click.
-Faqprime logo on every page is a bummer.
Superb customer service! Very awesome apps too! Tried and tested, you can download if you want your CS automated!