Reviews (107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.
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Great customer support! Very quick response. A simple but powerful app, and it's Free! Highly recommend.
I used this app but I want to change the URL from /pages/faqs to /pages/faq. I dont like the s that is at the end.
This App displays a pretty "help" widget at the bottom of your website (works both on pc and mobile). Thanks to it, your customers can contact you on Whatsapp, find 5 FAQ question, write to you via a contact form and more.
In addition, the customer service is great, they respond quickly and they are very helpful. Ask them anything!
very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.
Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?
Amazing app, it took me literally less than 20 minutes to complete all the pages I wanted to have direct links to from my Footer Menu
Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.
This app is really amazing. I really wish there will be a paid option to remove branding and more faq customizations
This is a very easy to use app. Recently, our customer service problems bothered us very much. We believe that this software can reduce the amount of customer service inquiries
çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim