Reviews (109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its all-in-one customer service features, including FAQ, order tracking, and WhatsApp integration. They appreciate its cost-effectiveness, especially useful for small or new businesses, and note the ease of setup and user-friendly interface. The customizable FAQs and contact forms, along with responsive support and a development team receptive to feedback, are also highlighted as key benefits.
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Great customer support! Very quick response. A simple but powerful app, and it's Free! Highly recommend.
This App displays a pretty "help" widget at the bottom of your website (works both on pc and mobile). Thanks to it, your customers can contact you on Whatsapp, find 5 FAQ question, write to you via a contact form and more.
In addition, the customer service is great, they respond quickly and they are very helpful. Ask them anything!
very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.
Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?
Amazing app, it took me literally less than 20 minutes to complete all the pages I wanted to have direct links to from my Footer Menu
Support never reply to any query, it slowed down my page speed a lot. Tried to contact support nut never received a reply from them.
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
This app is really amazing. I really wish there will be a paid option to remove branding and more faq customizations
This is a very easy to use app. Recently, our customer service problems bothered us very much. We believe that this software can reduce the amount of customer service inquiries
I used this app but I want to change the URL from /pages/faqs to /pages/faq. I dont like the s that is at the end.