Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and professional appearance it lends to their websites. The direct customer communication via WhatsApp chat is highly valued, as are the FAQ and order tracking features for reducing customer queries and improving customer experience. Merchants also commend the time-saving benefits and responsive support. However, they suggest enhancements like more language options, FAQ customization, and removal of app branding. Despite being free, it's favorably compared to paid alternatives.

November 26, 2020

This App displays a pretty "help" widget at the bottom of your website (works both on pc and mobile). Thanks to it, your customers can contact you on Whatsapp, find 5 FAQ question, write to you via a contact form and more.
In addition, the customer service is great, they respond quickly and they are very helpful. Ask them anything!

Nexx
France
1 day using the app
April 7, 2021

very good for free app. Here are my suggestions.. page should be made like popup design. now customer clicks back button to get back to the product page, but and they gets back to previous product page.

GiftingStudio.in
India
1 day using the app
May 11, 2021

Great app, really easy to set up with a lot of the Q's and A's pre-filled. Is it possible to have the FAQs as a link in the footer?

Love Cocoa
United Kingdom
About 21 hours using the app
April 24, 2021

Amazing app, it took me literally less than 20 minutes to complete all the pages I wanted to have direct links to from my Footer Menu

Rack Shoes
Ecuador
About 17 hours using the app
January 8, 2022

Support never reply to any query, it slowed down my page speed a lot. Tried to contact support nut never received a reply from them.

Skmeico
India
10 days using the app
May 14, 2021

This app is really amazing. I really wish there will be a paid option to remove branding and more faq customizations

BVVU
United States
About 2 hours using the app
March 22, 2021

This is a very easy to use app. Recently, our customer service problems bothered us very much. We believe that this software can reduce the amount of customer service inquiries

Cherrybetty
Hong Kong SAR
About 2 hours using the app
June 29, 2021

I used this app but I want to change the URL from /pages/faqs to /pages/faq. I dont like the s that is at the end.

Chalici
United States
1 day using the app
May 1, 2021

Best app I could possibly download, multi-services + templates + directly on Shopify + very easy to use

ABBESS Jewellery
France
About 1 hour using the app
February 13, 2022

çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim çok güzel bir uygulama çok detaylı düşünülmüş geliştirici arkadaşları tebrik ederim

VOVENLUX
United Kingdom
About 1 hour using the app