Reviews (276)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

December 6, 2023

Merci David pour son aide, il est très réactif et sympathique et n'hésite pas à vous aider, je recommande !

Amoryva
France
26 days using the app
November 9, 2020

I think this is a great app for any new small business owners. Since this app won't charge you by the impression but instead just the amount of dollars recovered which I think it is a fair deal. It will be free to use if it is under $100 recovered by this app. So far so good and it is very user friendly.

Rejoice For Life
United States
Over 1 year using the app
Royal Apps replied November 9, 2020

Thank you so much for your review! I hope you'll get many recovered orders with our app :)

Edited August 13, 2021

I would like to change my review from 3 to 5 star. Here's why: I am few mins away from uninstalling and telling my other 1000+ sellers in our FB group about my experience with this app. As I mentioned in my initial review, there were customers who still got abandoned cart emails even if they already purchased. Good thing, Vladimir and Konstantin assisted me and my issue was communicated to the developers and even reported to his CEO immediately. He went beyond what I needed and he deserves recognition or a bonus, if not for him you'll lose a customer. Thank you so much, Vladimir and I will message you if in case I need help again. I will update again if in case I encounter the same issue but so far everything is working OK.

Glowin Skin
Philippines
Over 1 year using the app
Royal Apps replied August 5, 2021

We once again want to apologize for this inconvenience. As we mentioned previously, the patch which will fix the problem will be applied till the end of the next week. We'll update you the same day when the problem will be fixed.

December 28, 2021

Application au top et le support répond très rapidement ! Je vous la conseille vivement .
Vincent Geek Store

Geek Store
United States
Over 1 year using the app
Royal Apps replied January 4, 2022

Merci pour votre excellent avis🙏 Notre équipe est toujours prête à vous aider 24h/24 et 7j/7😎

Edited November 18, 2020

This is a great app with great customer service and the pricing is very fair. On chat, Anton helped answer all my questions. I like that they only charge you for the sales they get you. I can't wait to see how this app develops overtime. It looks like they have a lot of additional add-on's coming soon!

BuildABagg®
United States
Over 1 year using the app
Royal Apps replied November 18, 2020

Thank you for the review! We're building some awesome features for you, stay tuned. 😎

August 12, 2021

Great app that works as intended. I find it easy to use as well, the support is really good and help as best they can!

Coffee Jaguar
United Kingdom
Over 1 year using the app
Royal Apps replied August 30, 2021

Thank you for your great review🙏 Our support team is always ready to help you 24/7😎

August 9, 2022

The app was easy to get through and now let's see the sales boost. It's great to have the online chat if you need to ask questions to get through the app.

motley.tiffany-44ed
United States
Over 1 year using the app
January 16, 2023

Super easy to install and customer service representative, Anastasia, was quick to respond and easy to work with.
Thank you so much.
Not sure how successful the cart abandonment recovery is (hoping it will be more that 15% increase in revenue) but the app is easy to install, easy to navigate and it's great to have a chatbox for questions. :)
Thank you

nutraville
Singapore
Over 1 year using the app
Edited May 14, 2021

ho inizato a usare questa app oggi e devo dire che mi sono trovata benissimo sia per assistenza online con Vladimir sempre attiva disponibile e professionale stra-consigliata

JU Jewels Italy
Italy
About 1 year using the app
Royal Apps replied May 4, 2021

Grazie per la tua recensione, il nostro team di supporto è disponibile 24/7

February 8, 2021

Very cool and interesting app. I just started using it. So far very good. All of my questions were answered by this guy , Anton. He tries his best to answer any question I asked him. I recommend the app.

Loyal Leo Store
United States
About 1 year using the app
Royal Apps replied February 8, 2021

Thank you for the 5 stars review🙏 Our support team is always here to help you 24/7😎