Reviews (243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective abandoned cart recovery features, particularly its timely and personalized SMS marketing that significantly boosts sales. The app is easy to use, requiring minimal setup, and includes SMS, email, and push notifications. Its intuitive interface and automated multi-channel marketing strategies are especially valued. The customer support team, notably Patrick, David, and Arthur, is commended for their responsive and personalized assistance. Merchants find this tool valuable for enhancing customer engagement and effectively recovering sales.
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Best support ever! I installed the app and Eric from the support team helped me set up everything over Zoom call! I already got an abandoned checkout converted into a sale the fact that you can use both SMS notifications, push notifications and emails are great. before that I only used 1 email to recover cart. Thank you guys!
Thank you for being our first review! We're always here to help and listen to your needs! thank you for valuable feedback, we'll definitely implement all of it in our roadmap :)
Excellent customer service was fast and reliable, and very knowledgeable, Alex answered all my concerns.
very very friendly support, helping fast :) i am very happy with the app and looking forward to seeing the first results.
An awesome app for automation. Great customer support and you can set up browse abandonment and abandoned cart recovery sequences in SMS, Email & push notifications in 1 click. impressive.
Thank you so much for your review :) Our support team is always here to help 24/7😎
If you are looking for an all in one app that is seamless to use with a set and forget config, then this is it. Push notifications, abandoned cart emails, campaigns and sms in an easy to use app. I barely performed any configurations since this is all taken care of by the app. Customer service was great and quick! Be Great!!
Thank you so much for your awesome review :) Our support team is always here to help 24/7😎
I just installed the app, has been easy to install so far, will provide more feedback after few weeks.
Thank you so much for the review :D
I don't usually leave reviews but I really like this app. I used their other app ReConvert for a while and they reached out to me to ask if I'm willing to try this one (while it was still in BETA). I fell in love with it right away. I used Shopify default abandoned checkout email reminder, these guys took it to the next level. It took me some time to get around but Eric from the live chat really helped me out to figure everything out, great customer support :) it's very hard to recover cart but they do it through 3 different channel and the support is great. the best part is I didn't even pay them anything and they already generated about $80 for me :)
Thanks for the review! It's been an intense few months in the beta haha!
So... 1 app, All the channels I need!
Interesting. It's perfect for checkout recovery but they also have browse abandonment campaigns for each channel which is great for cart recovery too! Support was there to help me in the live chat right away so can't complain about that. I only had it running for a few days and already made about 10 sales from it.
Thank you for the review! I hope you'll get many more sales!
It seems to be a very friendly and convenient plugin, great customer service that helped and very fast. Waiting to see the rest of the process in front of you but so far a very pleasant and comfortable feeling!
Thank you for your review🙏 Our support team is always ready to help, also we wish you many sales😎
Very supportive and helpful customer service advisor, Alex. Will recommend Carti to any doubters. I think Carti will do me good especially with someone like me who is not savvy with marketing.