Reviews (276)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

April 5, 2024

Pas trop male pour le moment je n'ai pas encore tout teste

PolyUnik
Belgium
2 months using the app
November 30, 2023

Love this app so far. Easy to use.

Tigbul's Variety Fashion Shop
United States
About 21 hours using the app
July 24, 2024

Superbe expérience, merci à David pour sa rapidité.

DOGHUG
France
10 minutes using the app
May 8, 2024

Merci à David pour son aide il a su régler mon problème rapidement

Kasilia home
France
4 months using the app
December 28, 2023

Un conseiller du nom de David a été très sympathique et a répondu rapidement à mes besoins, ce qui me plait énormément !

Orpina
Switzerland
3 months using the app
August 27, 2020

Cart recovery has been a pain in my store for a while, I used to send one cart recovery email and it converted well, but this is a game changer. The support team helped me configure 3 abandoned cart recovery email, same with SMS (which works great BTW!!!) and 3 with push notifications. my order recovery rate improved significantly since I started using Carti.

LitShape
United States
About 4 years using the app
Royal Apps replied August 27, 2020

Thank you for the review! making it easy is our moto :D

September 11, 2020

So far no complaints... there are still a few features missing but it seems like they release new features every few days so I'm not worried. What's more important to me is how responsive the customer support is. They usually answer right away, I'll recommend this tool for abandoned cart recovery automation.

zissu themes
United States
Over 3 years using the app
Royal Apps replied September 11, 2020

 Thank you for the review! we're doing our best here haha

December 27, 2020

Clean interface and Tech Support aren't people, they are wizards. Thank you for making what could have been a painful process easy!!!

Erica Reeder
United States
Over 3 years using the app
Royal Apps replied December 27, 2020

Thanks for the review! We're always happy to help :D

December 9, 2020

Nice app and great customer service. I like the functionalities which is helpful in getting orders realized.

ISPEKTRUM
Canada
About 3 years using the app
Royal Apps replied December 9, 2020

Thanks for this great review !) The support team is available 24/7

Edited April 19, 2023

I have this App since a while and it is great, I could recover so many sales. And Alex is always here to help and answer your questions or concerns. Highly recommend it.

String Power - Violin Shop
United States
About 3 years using the app
Royal Apps replied August 11, 2021

Thank you so much for your amazing review. Our support team is always here to help 24/7😎