Reviews (268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost revenue by recovering abandoned carts with automated SMS and email reminders. They value its user-friendly interface, multi-channel outreach, and easy installation. The app is noted for its smooth operation and effective customer support, which is available 24/7 to assist with marketing campaigns and technical issues, enhancing customer engagement and sales recovery.
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Merci David pour son aide, il est très réactif et sympathique et n'hésite pas à vous aider, je recommande !
Dark billing. The displayed rate of the application up to 1000$ of income generated is $19.99 per month (+ cost of SMS). I paid last month about $75 for $675 of income generated...
Hi there,
Thanks for the review & I apologize for the bad experience you've had with our app.
But SMS costs are not in our control, and they change based on country + message length & and amount of units sent.
We do everything in our power to keep SMS costs to the minimum, we do not make any profit on SMS, in fact, we lose over SMS costs.
All of that said, you still got a 900% (!!!!!)in ROAS. This is positive compared to probably any ad you've even run.
Our billing is not dark, on the contrary, we do everything in our power to make the app profitable and make the pricing fair. Unlike other apps, we charge purely based on generated revenue (when we can).
Either way, please get back to me and let me know if you have any other questions, I'll be more than happy to help you out in any way I can + I see that you're still using the app so I guess the experience wasn't that bad.
Thanks anyways for being a user,
Eric | The Carti Team
eric@stilypapps.com
App has been brilliant so far and has generated sales in the first few hours. Had a minor issue due to shopify changes but was rectified quickly by David, I allowed him access to myshop and he sorted it all for me within an hour of messaging for help. Which makes life easier. Look forward to using the app more and confident in the customer service
I like the app but it's conflicting with our promotions. If we don't have promotions then I will turn it on. We feel that our customers will get confused if they see 2 promotions. Since ReConvert Upsell & Cross Sell is post sales, that works well for us. This will persuade them to buy more. Thank you.
I am still learning how this app works, but Konstantin was very helpful!
Lets see the results now...
Thank you for 5 star review :) Our support team is available 24/7😎
First day using the app! Very excited to see the results. Customer service has already been prompt and very helpful!!
Thank you for your review🙏 Our support team is always ready to help😎
good customer service but the app needs to provide more transparency by providing proper data about how many SMS being sent to which country and how much i got charged. I have discussed all this with David, noted all the stuff and promised to make improvements to it.
Super App mit hilfsbereitem Service. Kann ich nur empfehlen. Bin gespannt, wie es sich auf die Conversion ausübt :)
Not working. contacted support several times and being ignored. we had faith in them being able to fix the issue but nothing much than the usual replies.
This app was very user friendly and easy to set up. Support provided excellent customer service and troubleshooting to solve one of my technical issues.