Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

November 18, 2020

Great app for recovery if you want to save some money, and get a good customer service. defo worth a try

TheImpostor.us
Poland
About 1 month using the app
Royal Apps replied November 18, 2020

Thank you for the review! we're always here to help :D Feel free to reach out again ;)

Edited August 17, 2020

I installed the app yesterday and already got 2 checkout abandoned recover cart email purchases, 1 push notification sale, and 1 SMS sale. Saves me a lot of money considering all the other cart abandonement apps I use to get the same results. Very good support team also. Would recommend to small, medium, large and even Plus stores looking for extra automated income for a very reasonable price

Qstomize.com
United States
About 1 month using the app
Royal Apps replied August 17, 2020

Thank you so much for this kind review! good luck!

November 4, 2020

I just discovered this amazing app. A tad too late because i just had a $180 abandoned cart today. Felt I needed something more than the standard one provided. Support was great when I had some questions.

UrbanKlas
Malaysia
About 1 month using the app
Royal Apps replied November 4, 2020

Thank you very much for your feedback 🙏Our support team is always here to help you 24/7 😎We wish you get many sales.🎺💐

January 22, 2021

Facile à installer, Support multilangue et magnifique, Vous étes les meilleures. Bonne continuation.

VIVIANO
Morocco
About 1 month using the app
Royal Apps replied January 22, 2021

Merci pour votre avis 5 étoiles :) Notre équipe d'assistance est disponible 24/7😎

March 17, 2023

Customer Service was excellent - really quick to respond and assist within the app chat box.
It would be good if the email could be editing to be more in line with store branding.

KIŠH STUDIO
United Kingdom
Almost 3 years using the app
December 8, 2020

Installed Carti and initially had some questions that were promptly and professionally replied to once again thanks, Konstantin. We really like the comprehensive features offered in this app and would certainly recommend it to any company that is focused in overall growth.

Apartment 201
Hong Kong SAR
About 1 month using the app
Royal Apps replied December 9, 2020

Thank you so much for your review :) Our support team is always here to help 24/7

March 25, 2023

This app is not too difficult to use, so people who do not know about computers can use it. I hope it will help me to get succeed in the online store.

Gracia Mulia
Indonesia
About 1 month using the app
December 6, 2020

Love the fast response and help from Konstantin. Let's see how it's going to springboard our abandonment recovery game.

GymLifeFitness
Canada
About 1 month using the app
Royal Apps replied December 6, 2020

Thank you for your feedback 🙏Our support team is always here and ready to help 😎

November 19, 2022

Dark billing. The displayed rate of the application up to 1000$ of income generated is $19.99 per month (+ cost of SMS). I paid last month about $75 for $675 of income generated...

SublimForever
Germany
Almost 2 years using the app
Royal Apps replied December 25, 2022

Hi there,

Thanks for the review & I apologize for the bad experience you've had with our app.

But SMS costs are not in our control, and they change based on country + message length & and amount of units sent.

We do everything in our power to keep SMS costs to the minimum, we do not make any profit on SMS, in fact, we lose over SMS costs.

All of that said, you still got a 900% (!!!!!)in ROAS. This is positive compared to probably any ad you've even run.

Our billing is not dark, on the contrary, we do everything in our power to make the app profitable and make the pricing fair. Unlike other apps, we charge purely based on generated revenue (when we can).

Either way, please get back to me and let me know if you have any other questions, I'll be more than happy to help you out in any way I can + I see that you're still using the app so I guess the experience wasn't that bad.

Thanks anyways for being a user,

Eric | The Carti Team
eric@stilypapps.com

Edited August 3, 2021

good thank you for this app I was looking for this type of fonctions I will try emails and other fonctions

ANDRESS
United Kingdom
24 days using the app
Royal Apps replied August 4, 2021

Thank you so much for this awesome review. Our support team is always here to help 24/7😎