Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

August 8, 2023

App has been brilliant so far and has generated sales in the first few hours. Had a minor issue due to shopify changes but was rectified quickly by David, I allowed him access to myshop and he sorted it all for me within an hour of messaging for help. Which makes life easier. Look forward to using the app more and confident in the customer service

doobysnailsltd
United Kingdom
23 days using the app
November 4, 2021

I like the app but it's conflicting with our promotions. If we don't have promotions then I will turn it on. We feel that our customers will get confused if they see 2 promotions. Since ReConvert Upsell & Cross Sell is post sales, that works well for us. This will persuade them to buy more. Thank you.

Obioma Fashion
United States
Almost 2 years using the app
January 20, 2021

I am still learning how this app works, but Konstantin was very helpful!
Lets see the results now...

Family Keeps
United States
22 days using the app
Royal Apps replied January 20, 2021

Thank you for 5 star review :) Our support team is available 24/7😎

April 28, 2022

First day using the app! Very excited to see the results. Customer service has already been prompt and very helpful!!

SEED Peoples Market
United States
22 days using the app
Royal Apps replied April 29, 2022

Thank you for your review🙏 Our support team is always ready to help😎

October 9, 2023

good customer service but the app needs to provide more transparency by providing proper data about how many SMS being sent to which country and how much i got charged. I have discussed all this with David, noted all the stuff and promised to make improvements to it.

Pendants Bazaar
Canada
Over 1 year using the app
May 18, 2023

Super App mit hilfsbereitem Service. Kann ich nur empfehlen. Bin gespannt, wie es sich auf die Conversion ausübt :)

entire
Germany
17 days using the app
June 27, 2022

This app was very user friendly and easy to set up. Support provided excellent customer service and troubleshooting to solve one of my technical issues.

HotDiggidyDog.ca
Canada
17 days using the app
September 13, 2022

Not working. contacted support several times and being ignored. we had faith in them being able to fix the issue but nothing much than the usual replies.

myaussietech.com
Australia
Over 1 year using the app
August 9, 2023

I really like this plugin, it's the easiest I've ever used, it's very effective and has recovered several abandoned orders for me, I really like David, he's really keen to help me and I'm very grateful to him! I really love using this plugin!

pjulan
Hong Kong SAR
16 days using the app
March 30, 2023

This is a great app, since being installed today I had 3 carts completed with sale. I highly recommend this app.

Eliot Grey
United States
15 days using the app