Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

September 13, 2024

Best app for recovering abandoned checkouts. They have a wide range of recovery options. SMS, email and push notifications. I recommend it.

BolivBolilo
Bolivia
About 2 months using the app
August 23, 2024

Fastr has really simplified the recovery of checkout abandoned for my store. The interface is intuitive, and the results are spot on. David is responsive and always ready to help.

Foot Rio Wear
Brazil
About 1 month using the app
July 17, 2024

One of the best Shopify app I have ever used when it comes to recovering the abandoned carts with SMS and email. The support is top notch. I'll definitely use on all my stores. I tried many other app but they all have a complicated onboarding process and ask you for many things before activating the campaigns. This app is straight forward, in few clicks you start making money. I recommend it to everyone who want to swtich from other SMS apps. It's 200% worth it.

Snow Stars
Canada
About 2 months using the app
Royal Apps replied July 23, 2024

Thank you! We're glad to hear that 🤌🤎

October 21, 2024

Easy to use, it is a useful tool for marketing and recovering abandoned checkouts.

Venum Liptus
Mexico
11 days using the app
July 17, 2024

DO NOT INSTALL THIS APP IF YOU DON'T LIKE HAVING YOUR MONEY STOLEN
Haven't used the app at all in the past months and have not signed up to any sort of paid plan either in this time but despite this they took 41.94 USD from me. Only ever got one reply from them and then they went ghost. I didn't authorize any sort of charges or done any sales through their app in this time that would explain the charge. Look at all the other reviews and you'll see a pattern of them doing this to other people as well.

JoyEgg
New Zealand
Almost 3 years using the app
July 26, 2024

I recently installed the app. All I had to do was set up the reminders and the rest is automated. I tested an abandoned checkout and received the text shortly after. It's a very cool process and I can't wait to see it in action!

Total Kickz
United States
About 2 months using the app
October 2, 2024

It's easy to install and use, and online chat support is excellent.

Geschäft
Germany
About 1 month using the app
July 20, 2024

This app is truly impressive! It's a comprehensive solution for Abandoned Cart Recovery, offering a perfect blend of web push notifications, email, and SMS features. Everything you need for effective cart recovery is right here in one place. I must highlight the exceptional customer support - Patrick from their team went above and beyond. He patiently guided me through the entire setup process and even shared valuable strategies for maximizing the app's potential. Based on my experience, I wholeheartedly recommend this app to any e-commerce business looking to boost their recovery rates.

Earth_Fabric
Italy
About 2 months using the app
Royal Apps replied July 24, 2024

Thank you so much for your enthusiastic review! We're thrilled to hear that Fastr has made such a positive impact on your store.

We're constantly working to improve and your feedback is invaluable. Happy selling! 🤎

August 10, 2024

Just started using Fastr, and it's great! Sending SMS to recover carts is easy, and I’m already seeing results

Barbaros
United States
About 2 months using the app
September 19, 2024

Excellente appli, beaucoup plus pratique et intuitive que les autres app de mail, je recommande à 100% et surtout service client réactif et efficace, merci à Patrick qui à résolu mon problème très rapidement.

Gripfit
France
5 months using the app