Fera Product Reviews App , 5,693 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration and range of social proof tools, including ratings, reviews, and customer photos. They value the review verification process and the ability to import reviews from other platforms. The automated email system for review requests and post-purchase review prompts are also praised. Merchants highlight the AI response feature, responsive customer support, and easy setup. The product Q&A functionality and customization options are also appreciated. The app is recognized for boosting customer engagement and conversions, with pricing considered fair for the features provided.
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The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.
Thank you for your review ❤️
We are so happy to hear that you are enjoying our app and have had a great experience so far! It’s also great to know that you have had a good experience with our support team and the response time!
As always, please reach out to us at any time if you need anything 🙂
I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.
The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is wonderful to know that you are liking our app and have had a great experience with our support team and Holden in particular!
As always, please reach out to us at any time if you need anything 🙂
Fera Support helped me out big time! My reviews had disappeared with I updated my theme. They got them back up in minutes.
Fabulous Team!
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We’re happy to hear that you’ve had a great experience with our support team and that they’ve been able to help you when you ran into issues.
Please reach out to us at any time if you need anything 🙂
The best reviews app! tried many here on shopify and all i can tell you this is the best and easiest to manage with a great customer support!
I would say being a new small business owner and completely unfamiliar with web development, marketing technologies, what sold me is the ease of importing reviews from my other commerce sites. User friendly interface.
Thank you so much for your review!
Thank you for trusting us to help you gather your reviews and it is wonderful to know that you are liking our app 🎉
Please reach out to us at any time if you need anything 🙂
So far very good. I really appreciate the interaction with our customers made possible with Fera. The Fera team is responsive and acts quickly when help needed.
Thank you so much for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
So far, so good! But this is a 4.5 rating, rounded up to 5. The app is easy to use, reasonably priced and staff are very helpful and responsive. Importing my reviews from Etsy into my new Shopify store was easy. However, I wish it would assign the reviews to their respective items. It takes quite a bit of time to do this manually, since I had hundreds of reviews. You also have to download review photos and tag them to the correct review and product. I have yet to fully use the widgets, but look forward to it. Having my reviews from my established shop helps ease the anxiety potential customers have about supporting a new store. For that I am most grateful.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is great to hear that you are enjoying our app and find it easy to use! We appreciate your feedback on reviews being assigned to the specific products!
Please reach out to our support team as they may be able to assist you with this! 🙂
It's great! It's simple to use compared to the other review apps, and customer service is awesome as well, quick response. Just needs integration with the Shop app and it'll be perfect.
Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
I really like this app because it has so many options to import reviews to your store from Google, Trustpilot and even manually. I recommend this to all of my clients.
Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!
We so appreciate that you recommend our app to your clients ❤️
Please reach out to us at any time if you need anything 🙂