Reviews (5,979)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

February 15, 2021

TOP ! Very good application !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PrettyLadies
France
Almost 2 years using the app
Fera Commerce Inc replied February 16, 2021

Thank you for your review and all your excitement about the app. ❤️ I'm glad that we were able to help you get your stuff done. 😁 Please reach out anytime if you need something.

June 25, 2020

Amazing customer service. I had trouble locating the skills on my store, Holden was very helpful making sure everything was setup correctly and to my liking. Highly recommend this app.

Isaac Anthony
United Kingdom
Almost 2 years using the app
Fera Commerce Inc replied July 22, 2020

Holden and the rest of the support team are truly amazing! Thanks for using our app.

December 6, 2022

Straight forward app design that makes it user friendly and really quick customer support with detail and simple explanations. I will continue to use this app!

scope
United States
Almost 2 years using the app
June 25, 2021

I just started using this app and it looks great. Very easy to set up. It looks beautiful and helps us get reviews from our customers to boost our sales. Highly recommended app!

Rougecoco
United Kingdom
Almost 2 years using the app
Fera Commerce Inc replied June 28, 2021

Thanks for the review ❤️. We're so happy to hear we've been able to help your store through gathering reviews!

If you need anything, feel free to reach out! 😁

April 20, 2018

Great app for doing useful things. Would definitely recommend giving it a try.

Beerme Co
United States
Almost 2 years using the app
August 22, 2022

Awesome UX - easy for customers to use, easy for me to use, and the customer service is amazing. Thanks so much!!

Boogie Beans
Australia
Almost 2 years using the app
July 24, 2023

Fantastic app, with everything you need. Support also speedy and very clear, helpful team. Thank you Fera!

The Haut Company
Germany
Almost 2 years using the app
May 11, 2021

I enjoyed everything about this application!! It was super easy by taking me step-by-step and launching the customer feedback campaign was amazing!!! Not to mention it is all free!!! How great is this!! Thanks guys!!

House of Reneau
United States
Almost 2 years using the app
Edited April 2, 2018

Works well I think! I haven't used it enough to tell but the reviews seem good so :)

Lazy Panda Canada
Canada
Almost 2 years using the app
December 12, 2018

This was the easiest app to install Ill follow up soon if it delivers on its promise!!! I would recommend new store owners to install ASAP

Hoodidoos
United States
Almost 2 years using the app