Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

July 4, 2024

Really good customer support team. Reviews are customizable and look branded. Better than any review app I’ve used so far.

Fairtold
United States
About 1 month using the app
June 1, 2024

I would highly recommend Fera Product Reviews. It works really well with customers and the recent updates to the API allows for some nice customisation with our brand and store theme. The customer service from the team at Fera has been excellent and we really appreciate their quick responses to support queries.

alfandbetprints
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied June 27, 2024

Thank you so much for your review ❤️ and thank you for the glowing recommendation!

It is so wonderful to hear that you have liked our recent updates and have had a great experience with our support team.

As always, please reach out to us at any time if you need anything 🙂

July 4, 2024

I was able to import my reviews from my ETSY shops with ease using FERA. I really enjoyed having the step by step assistance the app provided since my tech skills are minimal!

Gifts By Karla
United States
11 days using the app
May 31, 2024

Ive had a great experience with Fera so far! Ive been using there automated email system to get more reviews and photos on my site. Its been really easy to use and it works well!

AOD Fabrication
Canada
Over 1 year using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️

We are so happy to know that you have been enjoying our app and are liking our automated features!

Please reach out to us at any time if you need anything 🙂

June 7, 2024

Awesome design, and display. Better than any other review app i tried, my reviews are just loading slow, if someone from the support could please help me I would appreciate it

RemindMe Case
United States
5 months using the app
August 31, 2024

A very good app

Noya Dresses
Germany
About 2 months using the app
July 12, 2024

I found this app through Google and I am so glad I found it. My only regret is not find it earlier.

My store looks so pretty and it makes so much more sense paying for their fees over paying for trustpilot (extremely expensive and overrated).
Money is not even the issue. But the widgets from trustpilot are so ugly and not aesthetic pleasing.

This app can customize the reviews to perfectly your website and looks so high end and customized. Not to say how amazing their customer service is! I basically spent the whole afternoon requesting changes from them and they were so quick to do every single one of them with so much efficiency! Im grateful i found this app!

REDELUXE
United States
About 6 hours using the app
June 6, 2024

Just how customer service should be super helpful team and my best experience so far with a shopify app. The free plan offers a lot of value and I upgraded to a paid plan to support this team as I think they are doing things right

Pawfecthome
United Kingdom
5 months using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you have had a great experience with our support team! Thank you so much for your support!

Please reach out to us at any time if you need anything 🙂

June 19, 2024

TRULY IMPRESSED. Thanks to Holden, I got this app set up with my shopify store rather quickly. Thank you very much.

Denali Brand
United States
5 months using the app
August 15, 2024

support very response and had my questions answered swift!

B creations
United States
About 1 month using the app