Reviews (5,965)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 31, 2024

A very good app

Noya Dresses
Germany
About 2 months using the app
May 8, 2024

This app is great for reviews! I can collect reviews from my Shopify store, and our best features include synching Amazon products to our Shopify products so we show Amazon reviews on our website, which is amazing. We also really like that we can also import reviews from Trustpilot into Shopify. The app looks great on our website. We were able to get a great deal for the subscription so we're very happy with this app. Also, their support team is very helpful. 10 out of 10.

FH Group Auto
United States
6 months using the app
Fera Commerce Inc replied June 27, 2024

Thank you so much for your review ❤️

It is so great to hear that you have had a great experience with our app so far and that you’ve been able to utilize our import feature to transfer your already existing reviews!

As always, please reach out to us at any time if you need anything 🙂

September 17, 2024

Transferred my reviews from bigcartel to shopify in no time thanks to the support. Can only recommend !

Megaptera Fingerboards
France
About 2 hours using the app
July 5, 2024

I'm very satisfied with the overall features of Fera product reviews. The ease of use to customize and set up is really smooth. I would like to highlight on the exceptional support provided by the team. Holden has been very helpful and quick to reply my queries. Thank you. Highly recommended!

SaferOptics
Malaysia
About 4 hours using the app
June 28, 2024

Great support and incredible integration process. It was easy to set up and it looks great on my store

Seasons Love Your Skin
Mexico
2 days using the app
June 3, 2024

Holden absolutely immediately knew what I wanted for the Amazon integration with the store. He was fast and knowledgeable and assisted me in adding a review widget. I am extremely satisfied and happy with his expertise and knowledge in seamlessly applying the reviews widget in our store!

LifeArtVision
United States
About 1 month using the app
July 18, 2024

I've just set it up. So far so good and the customer help was fantastic. Thanks team.

Little Eco Shop
Australia
1 day using the app
June 2, 2024

The Fera App has been great thus far. The reviews can definitely enhance your shop.

357 designs
United States
3 months using the app
August 1, 2024

Great app! Awesome customer service.

Gutter Guard Direct
Australia
8 days using the app
September 3, 2024

I was using Fera on Wix and when I switched to Shopify, I decided to continue to use it because of how much I liked it!

NEFERLAND
Canada
About 1 hour using the app