Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

June 1, 2018

good applications and i like it

Cheap Shopped
Morocco
About 2 months using the app
June 2, 2019

this app helped me try multiple engagement perks to my store also gave me the chance to keep more customers on my site.

ZoeDiax Supply
United States
About 1 month using the app
July 30, 2018

Good producer good app I like the ability to control sales pop up and create urgency one of the best I’ve used

Rev0lution
United Kingdom
About 1 month using the app
July 17, 2018

I wish it was possible to set the timer to a random time between a minimum and a maximum time, but overall the app works well.
Great support too

Rodentia
Portugal
About 1 month using the app
Edited September 10, 2018

i used this app and its awsome specially that analytics you making for the page , so keep the good work

Uzzeni
France
About 1 month using the app
Edited May 11, 2021

The app is not bad for managing the reviews, but many of the customizations are still in preparation. It seems dev portal and technical documentations are still in preparations. So I guess if you are using English and are a basic user with no-code requirements, this may be the right one for you. ---- This is an addition and update to this review due to the engagement for the partner success team at Fera. They were very eager to try and meet our team's needs and were able to disclose more dev portal information that disclosed how the tags work in the custom editor. This was useful but at the sametime I believe should have been available from the start as they are advertising how powerful their solution is. However based on their efforts I've added another start. The mechanism to try and getting you buy-in to the up-selling on their capabilities is a bit unfortunate and due to this I wouldn't give this 5 stars until their platform is really complete.

EN Beauty Salon
France
About 1 month using the app
August 8, 2018

nice app, very helpful :). But a little bit too complex

Ncgirl
Norway
About 1 month using the app
April 1, 2018

Great app to keep sales up and customers

Exclusive Executives
Guyana
About 1 month using the app
April 25, 2018

good so far, easy to install and edit settings etc. will see if it helps with conversions.

Kini Vibe
Australia
About 1 month using the app
June 8, 2022

This is a great app that is extremely easy to set up to use. It integrates very well with Shopify, and allows for a number of review setups and interactions with customers and lots of flexibility in terms of our reviews are requested and managed. I personally would love the ability to apply a little more typographic control in terms of how the reviews appear (e.g. being able to control the line height and letterspacing in the text), hence the four instead of five stars — but overall, it really is a solid app and I look forward to continuing to use it.

Marilou Press
United States
About 1 month using the app