Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

August 8, 2024

i love this app!! 10/10

THE HOURGLASS TRAINER
Germany
About 1 month using the app
June 26, 2024

Super easy to use. Fantastic service. Great team overall. Glad I found this app!

The Sheet Code
Canada
About 1 month using the app
September 19, 2024

GREAT

24our
Australia
2 months using the app
June 13, 2024

Honestly amazing! So fast at responding and fixing any issue I had with trying to configure placements myself. Love this app!

ASGFR
Australia
7 months using the app
May 19, 2024

Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design.

One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions.

Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!

OutFoot
South Africa
5 months using the app
September 2, 2024

nice!

PetQila
India
10 days using the app
October 4, 2024

Amazing app! customer service is excellent

Dune Perfumes
Australia
About 2 hours using the app
June 24, 2024

The customer support team was fantastic. Big shoutout to Holden, one of FERA Reviews customer support agent. He addressed all my questions and concerns clearly and in a way that was easy to understand, even for someone not tech-savvy like me. Highly recommend!

DES Hair Care
Canada
5 days using the app
June 16, 2024

The Fera app excellant tool for store owners, to improve the CM reviews experience, the Fera app allows uploading reviews with photos.

the customizable display makes it look more professional and trustworthy, beside it is simple and ease.

Royal Express
United Arab Emirates
12 days using the app
July 18, 2024

I've just set it up. So far so good and the customer help was fantastic. Thanks team.

Little Eco Shop
Australia
1 day using the app