Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

March 26, 2023

Great App. Very useful and free to use! I like the automated incentives for customers to add a review.

Yu.underwear
Lebanon
12 months using the app
Fera Commerce Inc replied March 28, 2023

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

So happy to hear that you are liking the incentives feature of our app

Please reach out to us at any time if you need anything 🙂

June 28, 2022

Easy to use - easy to add to website and set up automated emails asking customers for reviews. Looks good and great customer service.

The Paper People Greeting Cards
New Zealand
12 months using the app
August 12, 2022

Great app with a beautiful design, looks great in my shop! Wonderful customer service as well, I highly recommend them!

Beautiful Photo Props
United States
12 months using the app
July 19, 2018

just started using this app! haven't had time to test it but, the user interface is wonderful, and easy to use

Clothing Royale
United States
12 months using the app
December 11, 2017

I first saw this app on a deals site. I love the social proof of the app and it works flawlessly to encourage the sale. The icing on the cake was during the install process I had some issues. Come to find out the issues were something from within my store that happened to be my error. The support team replied incredibly fast and helped me fix the issue to get up and running. I couldn't be happier with the incredibly helpful responsive and efficient support.

Skinourishment
United States
12 months using the app
Edited November 4, 2020

Visit my store www.realhairlondon.com What an amazing app! If you want to see its true authentic great skills in action then visit my store at: www.realhairlondon.com We sell the most realistic wigs, hair units and authentic Human Hair in the world. Be on trend this season and visit our store x Fera is the best so far. If you need an app that will deliver a great shopper experience then this is it. It alerts your customers on what they need to know and help them to shop better! Go for it guys you will not be disappointed. This app is straight

Real Hair London
United Kingdom
12 months using the app
Fera Commerce Inc replied November 12, 2020

Nice! Fera looks great on your store. Thanks for adding us to your app mix :D

February 5, 2021

I moved to this App from Loox. The customer service chat representative was super helpful. I like it offers more than Loox at a lower monthly cost.

My Deluxe Gifts
United States
12 months using the app
October 2, 2017

Awesome app!! Easy to set up. 100% recommended!!

Unico Beyond
United States
12 months using the app
January 28, 2023

Very easy to sync with my other shop reviews. For someone who is not at all technical this was an excellent find.

Morocco Collection
United Kingdom
12 months using the app
July 29, 2022

Great for social proof! This has been by far the easiest to set up and get running. Social proof is so important for sales.

Desert Republic
United States
12 months using the app