Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

May 6, 2018

Will see just downloaded it now see if that will work better

Sellingcheapstuff
United Kingdom
10 months using the app
January 12, 2021

After installing and uninstalling several apps, I found Fera the best mainly because it's a feature for the free plan that is way more helpful than another app. The other app I used does not include photo review within its free plan and Fera does. I think they're really about helping the customers, not to mention how helpful and friendly the customer is.

BRA ISSUE
United States
10 months using the app
Fera Commerce Inc replied January 18, 2021

Thank you for making Fera your product review app! Photo reviews are so important, so we are happy to include that functionality!

We love our merchants and wouldn't exist without you, so we want to help you grow.

October 3, 2018

this application is unique and extremely helpful, I'm glad that you guys give it out for free it actually means a lot thank you. keep up the generosity. this is my first application and I'm glad to invest into it because it really is worth it.

DopeKickz
United States
10 months using the app
Edited May 4, 2022

Fast customer service via the chat box! Next to effortless setup! Looking forward to our own first reviews.

Vaccari Boots
United States
10 months using the app
April 10, 2023

Easy Setup, free plan gets you started, results still TBD but good so far. Minimum 100 character limit so this is just to meet that criteria.

BamBeds
United States
10 months using the app
Fera Commerce Inc replied April 10, 2023

😁Thank you so much for your review😁

It’s great to hear that you find our app’s setup easy and are liking the free plan and its features!

Please reach out to us at any time if you need anything 🙂

July 2, 2020

Besides this being a great app that does exactly what it advertises, the customer service is second to none. I had an issue with the app, and even though it turned out to be a mistake in my theme's coding that had nothing to do with this app, their tech support fixed it for me. I was really impressed!

Watercolor by Kristal Serna
United States
10 months using the app
Fera Commerce Inc replied July 22, 2020

We are always happy to help our customers. Glad you got the help you needed! Let us know if anything else arises. Enjoy the app and sell lots on your store!

March 26, 2021

It seems pretty good so far. Ive only just downloaded it. Im still figuring out how to use it. It would be good to be able to import reviews from facebook.

Younoa Pty Ltd
Australia
10 months using the app
April 27, 2021

The customer service team is brilliant, always there to help & nothing is ever too much hassle for them! The app is great too

The Wax Barn
United Kingdom
10 months using the app
February 23, 2022

Had difficulties with the aesthetics of the widget and Roel was a great help by sending a video on how to edit the custom CSS. As I replied the next day, Holden was there to help again and even gave my widget a makeover even when I didn't ask for it and it was perfect! Thank you so much Roel and Holden! Just started using this app, so far so good! But it definitely made it better with such good customer service!

Rhesin
Singapore
10 months using the app
February 18, 2021

Thank you. The app is working properly and helps to improve my page. Thank you very much! Customer support is also perfect.

Eshlond
Canada
10 months using the app