Reviews (6,002)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

June 28, 2024

Great support and incredible integration process. It was easy to set up and it looks great on my store

Seasons Love Your Skin
Mexico
2 days using the app
May 2, 2024

I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.

Bliss Inspire
United States
12 months using the app
May 11, 2024

These people thought of everything. And they made sure it's well organized in an easy to understand UI.
With the help of amazing specialists, like Holden, you will never be stuck with anything related to reviews.

Tendra
Lebanon
6 months using the app
Edited June 3, 2024

I changed my review from 5 stars to 3. Why is it so difficult to send emails in different languages? In the end I found out how, different campaigns with different triggers,
but then the systems keeps on sending the client to my home page in another language. Does anyone have a good expierence with a review plugin that is multilingual?

Essential.blue
Spain
2 months using the app
May 11, 2024

Fera support team is one of the best on the entire shopify marketplace. They are quick and helpful and go above and beyond for their users. They have helped me countless times with various custom css editing for not only their app but also assisting me with anything i need in general. The team goes above and beyond and I couldnt reccomend any app more than theirs.

Saurin Jiya
United States
6 months using the app
August 13, 2024

helpful team, app works great!

Urban Fungi
Estonia
About 18 hours using the app
June 30, 2024

Awesome team, quick to reply, even on a weekend! Fixed my problem so that it was running smoothly with my google reviews. Highly recommend! Thank you Fera team ☺️

JEN MYHRE ART
Canada
1 day using the app
July 2, 2024

Amazing service

JiViSa
India
Over 1 year using the app
May 13, 2024

I've tried a lot of review apps. This one is the best for sure. it just works perfectly and the syncing with other review platforms is amazing. I had a slight tweak and Vasko implemented this within minutes. Definitely reccomend.

Paintings, Prints, Homeware & Art Gifts From Scotland By Scottish Artist Kevin Hunter
United Kingdom
5 months using the app
May 22, 2024

Best reviews app ever. I believe it helped improve my store ranking on google. It also helped increase my visibility online 100%. As soon as I started receiving reviews from customers, my online sessions skyrocketed, sales grew in large numbers and everything looked up. They make it all easy and streamlined for you and the app automatically sends the reviews to customers. You could even add a discount automatically to the reviews. I can go on and on. Best by miles. I tried others for a while, had to uninstall them. I'm with Fera for life.

Mile 12 African Store
Canada
9 days using the app