Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

September 25, 2022

Looking great already! would send in another review after using it for a while . But i’m enjoying it for now

Amanibyrf
United Kingdom
10 months using the app
Fera Commerce Inc replied September 28, 2022

Thank you for your review❤️ We can't wait to hear what you think after using our app for a longer period of time and are so happy to know that you are enjoying it so far!

Please reach out to us at any time if you need anything 🙂

May 24, 2021

Fantastic APP and the support is great. If you need multilanguage, then this APP is for you. You can really customize everything.

Pop Fidget Official Store
Switzerland
10 months using the app
March 31, 2021

I love this app! I saw it being used on an online store that I frequent and had to start using it for ours! We're just getting started out, but plan to expand our Fera use in the coming months!

Green Street Designs
United States
10 months using the app
Edited October 21, 2021

Perfekte App für 29,Dollar hat man alles was man benötigt um tolle Bewertungen zu erhalten. Der Support ist top, top, top....
Besser geht es nicht!!!

Makurt
Germany
10 months using the app
January 27, 2018

i AM SURE IT IS FABULOUS BUT i HAVENT STARTED TO USE IT JUST YET WHEN i T IS WORKING ON THE STORE i WILL SEND YOU SOME FEEDBACK

Hiit That Accessories
Australia
10 months using the app
July 19, 2023

Fera has been awesome for our store. It help existing customers share their feedback and helps new customers to find and build trust in our brand.

Holden has been super helpful and communicating with him has been a breeze!

The Surfboard Warehouse Australia
Australia
10 months using the app
Edited December 13, 2018

It's an amazing app I recommend everyone to try it!! It's easy to use and it show you everything!!!!

Khaled-Alsabbagh
United States
10 months using the app
May 20, 2019

Firstly, the staff and help are unbelievable. Kopila, Holden, Lisa, and Elona have helped me so much, its quite crazy. On top of that, the app itself is amazing. So, overall, this is maybe the best app and service on Shopify!

The Trending Treasures
United States
10 months using the app
March 25, 2018

When you think making a site is a pain in the neck. Banana stand makes it quick easy and simple. Highly recommended.

Onlinedime
United States
10 months using the app
March 3, 2022

Great app, functionalities work as advertised and customer support is supper responsive. I recommend this app.

EDDA Nails & Beauty UK
United Kingdom
10 months using the app