Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

March 22, 2018

Really enjoy this free app it is very easy to set up and helps scarcity very much! Thank you guys and I greatly appreciate what you are doing to help others.

This That Discounts
United States
9 months using the app
May 12, 2023

I had lots of customization wishes and the support helped me quickly, with every single request I had. Besides that, the app works really well! I definetely recommend Fera.

MYSTAH
Germany
9 months using the app
Edited October 24, 2018

Great app!!! looks good on website.... i would give it a try if your having visitors to your website!! I enjoy that the app automatically displays urgency timers to pressure customers into to making a buying decision

IHS: International House Splendor LLC-Furniture & More
United States
9 months using the app
December 24, 2022

This app has everything you need, Holden has been so helpful and responsive for all of my questions and helped me set up everything I needed, I would love to see more layout and customisation features in future to really make it align with your brand! Thank you

Fur Baby Boutique Australia
Australia
9 months using the app
March 10, 2020

This app is amazing and its support is very helpful. You can locate all the skills wherever you want and this make them the #1 app for everything! 10 stars

Pawtrait.it
Italy
9 months using the app
Fera Commerce Inc replied March 11, 2020

Wooohoo! Your review means a lot to us. Let us know if you need anything at all!

June 2, 2021

Awesome customer service!! Helpful and quick to respond when you have any questions or minor customisations. Thank you for a great app and service

EcoLuxe Living
New Zealand
9 months using the app
October 1, 2021

Fera is exactly what I wanted. For someone who doesn't have a lot of experience designing websites but had a lot of ideas, Fera seemed like the perfect fit to turn my vision into a reality. I used to go to other people's websites and wonder how did they make it look so cool. Once I got Fera, my website looks cooler! :) I definitely like the easy location finding option (for my pages) so it's easy to customize the look.

RaRiRo Art
India
9 months using the app
November 25, 2023

Einfache Einrichtung. Funktioniert echt top und man kann es mit verschiedenen Bewertungstools verbinden bzw. Bewertungen von verschiedenen Shops importieren.

Parfumeria
Germany
10 days using the app
April 29, 2021

I used this app to help me get a better understanding on how to get a greater converison rate. I would recommend giving them a try.

N A M E INC
United States
9 months using the app
December 22, 2021

i love this app and support is great! i love how customers can comment on my my facebook page and fera will auto sync

Kalypso Kosmetix
United States
9 months using the app