Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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This is a great app that really helps keep a good eye on customer satisfaction within your company's website!
Great app , the automation is amazing , and the customer service is great .
Highly recommended app .
This app is really user friendly and easy to navigate. I love the online support, you can chat with a member of the customer care team and get quick help on whatever questions you may need. Very pleasant and quick response. Would highly recommend this app.
Awesome app, looks great and integrate well and support is amazingly quick, very professional and helpful to work with you, if you need help.
Also in addition to the top Fera service, this app is certainly a keeper based on what it does/help your store with, so don't hesitate to use it with your business. I got the opportunity to work with Holden while integrating it, thanks so much!
Great app. Very easy to set up.
Easy to use. Really helped me to get reviews on my website which builds overall trust with your audience. Noticed increased in sales after using this app to get reviews!
Awesome product. easy to install and set up. Functional and fantastic customization.
Currently use the app to request customer reviews for verified purchases and star badges on the website. Sometimes it can be a little effort to get it where we want it to be, but their support is excellent. Happy we chose Fera
These guys are awesome. They got my issues fixed immediately even thought it was later in the evening. Support is 5 stars for sure.
I wanted an app for reviews that would let my customers see what others thought, good reviews are what make other people wanna buy from you. This app is amazing! You can choose from a lot of different types of "widgets" depending on what look you want, I used the widget that lets customers see reviews for the products they are looking at on the product page. Super easy to use and customizable!
Thank you for your review! 😁 it is great to know that our app is helping you and your business! We're happy that you find the app easy to use and like the customizable options 😁
Please reach out to us anytime if you need anything!