Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

March 6, 2024

Fast active and helpful customer support. I look forward to growing my customers and social proof through their app. Easy to use, and if you've got issues, just let them know and they'll help out. I worked with two of their support teams and all provided great service.

Malebeauty.club
United States
3 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review!

It is great to know that you are liking our app and how easy it is to use and have had a great experience with our support team.

Please reach out to us at any time if you need anything 🙂

April 23, 2024

I really like this app because it has so many options to import reviews to your store from Google, Trustpilot and even manually. I recommend this to all of my clients.

GOGETTERS
Netherlands
7 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review 😁 and thank you for trusting us to help you gather your reviews!

We so appreciate that you recommend our app to your clients ❤️

Please reach out to us at any time if you need anything 🙂

February 14, 2024

I have been using this app for a few years now and have always been very happy with it. I recently had a couple of issues as I had updated my Shopify theme and the app wasn't working properly. I reached out to customer service and Holden was amazing, he fixed every issue in a matter of minutes and went over and above what I had asked, offering suggestions for further improvements and then implementing them. 5* service, thank you.

Rushmere Skincare
United Kingdom
Almost 2 years using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews for all these years!

We are so happy to hear that you have had a great experience with our support team and Holden in particular!

Please reach out to us again at any time if you need anything 🙂

April 10, 2024

Serves us well! User-friendly, easy to navigate, and very responsive support (I just got a response in less than 2 minutes). Definitely recommend!

Boldman's Real Coffee
United States
8 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us again at any time if you need anything 🙂

February 14, 2024

The review layout is well thought, and customers are automatically emailed a couple of weeks after purchasing a product. The support is so quick. I had a couple of changes I wanted to make and they got back to me in minutes.

fleurs et temps
United States
About 1 year using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️

We are glad to hear that you've had a great experience using our app so far and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

March 20, 2024

So far so good happy to get product reviews as we are not getting so much of Google reviews in my business.

Sydney Appliances Outlet
Australia
Over 1 year using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

January 31, 2024

Fera Product Reviews has been working out great for us. Easy to customise with plenty of options available including fine tuning the placement of the widgets. From the amount of reviews that we have gotten from costumers, it seems like it's easy to use for them as well. Costumer support was crazy fast at replying and fixing an issue we had. Would definitely recommend!

LEMUR
Portugal
Over 1 year using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review 😁 and trusting us to help you gather your reviews!

It’s wonderful to hear that you are liking the different customization options we offer and have had a great experience with our customer support team 🎉

Please reach out to us again at any time if you need anything 🙂

February 21, 2024

I have been using Fera for a few months and I am happy with the amount of customization it offers for your widgets. Also, the review process is simple and so easy! Their customer service team is always very quick to assist. Thank you for your help!

Dreamy Crystals
United States
5 months using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

We are so happy to hear that you have enjoyed our app over the past few months and enjoy the amount of customizations our widgets have!

Please reach out to us at any time if you need anything 🙂

April 5, 2024

Helps display google reviews on my website with authority! :D Highly recommend!

Kariko
Australia
Over 1 year using the app
Fera Commerce Inc replied May 2, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

February 15, 2024

iFera has been a gem to our hot sauce company. I really llke the app and it's features. It's easy to use which makes it great for customers to give their feedback and the customer service is outstanding. I like the way the app keeps growing and innovating.

Emmaline's Hot Sauce
United States
Over 2 years using the app
Fera Commerce Inc replied May 2, 2024

Thank you so much for your review ❤️

It is wonderful to hear that not only do you like the features and have had a good experience with our support team, but that you also are enjoying the updates that we have come out with 🎉

Please reach out to us at any time if you need anything 🙂