Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

Edited September 27, 2018

I used this app to give me that extra boost I needed for my website, I didn't really like how few options I had with the app

THE|DM|STORE
United States
7 months using the app
April 21, 2022

I enjoy the detailed responses from the Fera customer service agents when I need help. They go beyond and above to assist me with even unrelated problems. I am so happy to work with this App because buyers reviews are very important to my business. I am able to send messages to remind buyers to leave reviews. This feature is automatic and is awesome to have.

Valmurr Wigs Wefts And More
United States
7 months using the app
September 19, 2017

Banana Stand is always open on my desktop. Great to picture where the users are coming from around the globe and amazing feature to create sense of urgency and social proof.

Great talking to Jay this morning.

Recommended for all merchants.

My Travel Essentials
Spain
7 months using the app
May 9, 2023

Fera has been an excellent product review platform for my team and I. The transition was seamless and straight forward. The reviews come out perfectly on my website and fit well with my theme. I love it!

Laveau
United States
7 months using the app
August 14, 2021

I installed the app to increase the number of reviews I was generating and it worked really well. Setup is easy, customer support is great. Keep up the great work guys

Kosha Yoga Co
India
7 months using the app
November 3, 2018

Really good for adding social proof and urgency. It's easy to customise so you can place it wherever you like and you can change how it looks to fit in with the theme of your site.

GetInMyCart
United Kingdom
7 months using the app
January 30, 2018

Awesome options and easy to implement!

Ishopsage
United States
7 months using the app
September 14, 2021

Awesome app! Very easy to use and set up without the need to add tons of code. Would definitely recommend

Dsignwear Pte Ltd
Singapore
7 months using the app
Fera Commerce Inc replied September 14, 2021

❤️Thank you for your review❤️ We're so happy that you find the app easy to use!

Please let us know if you need any help at any time!

January 4, 2021

Very useful app. I've used it for product reviews and customer shopping trends research. It's extremely user-friendly.

Pevy’s
United States
7 months using the app
Fera Commerce Inc replied January 5, 2021

Yaaay! Glad you are using Fera for product reviews AND to learn about your shopper behavior. Thank you, thank you!

January 12, 2018

The level of integration and ease of use for this app is fantastic! We're a budding store and already feel supported and super optimistic in all that Banana Stand will bring to our business. They have our vote.

Things N Such Store
United States
7 months using the app