Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

August 13, 2018

Great app! ....................................

Passion Gears And Gadgets
Philippines
7 months using the app
June 27, 2021

Very good, the support team answers really quickly, everything works well, very good app, I recommend ! I use it on ayurcasablanca.com

AYUR Casablanca
France
7 months using the app
Fera Commerce Inc replied June 28, 2021

Thanks for this review 🙂

So happy you've had a great experience with the app and our support team! Feel free to continue to reach out if you need anything!

April 26, 2022

I love the app! The best part is the support which was excellent. I had the pleasure to get support from one of your team members. Very fast and professional - she could customise the app to my wishes. Top

Seifenfeestore
Germany
7 months using the app
October 15, 2022

Tried out a lot of different review apps but Fera was the most user friendly while also having all the features I was looking for in one app.

wickedtuft
United States
7 months using the app
July 25, 2023

Customer service is great. Anything you need help with, they got you. Reviews also look very clean and crisp. Highly recommend this app

Legacy
United States
7 months using the app
July 8, 2023

Great so far. Super easy to set up and navigate. Already capturing new reviews and conversions. Highly recommend.

IRONCLAD RESOLVE
United States
7 months using the app
February 19, 2023

"Fera Review App is a user-friendly and efficient tool for managing and optimizing product reviews. Highly recommended!"

GloriousMIND
Netherlands
7 months using the app
July 28, 2018

what an awesome app this is. I would recommend it to anyone out there

Manifestationboss
United States
7 months using the app
April 12, 2021

I use Fera to send out automatic review request and so customers can submit photos or videos about our product. I like that it manages my reviews and automatically display on website.

Just Be Tea Company
United States
7 months using the app
January 29, 2018

Great app helped my store generate sales

Nurdytrends
United States
7 months using the app