Reviews (5,981)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

June 21, 2023

Quality service and customer help and assistance. would highly recommend for reviews listing on your website.

Lux Afrique Boutique
United Kingdom
6 months using the app
June 29, 2021

Great service! Holden from Fera helped me big time. Every problem i had he fixed and every question i had, he answered.

NikoPouches.dk
Denmark
6 months using the app
Fera Commerce Inc replied July 6, 2021

😁Thank you for taking the time to leave us a review😁 We're so happy to know you had a great experience with our support team! Should you need anything again, please let us know!

August 3, 2021

We added this app for product reviews, and then discovered all the extra features it has! It's awesome for getting additional insights into your customer journeys and it's super helpful even if you don't pay a dime. Would recommend to any store especially starting out!

VIP Auto Accessories
United States
6 months using the app
Fera Commerce Inc replied August 16, 2021

Thank you for your review😁 It's wonderful that you are liking the customer journey feature! Please reach out to us at any time if you need anything❤️

August 28, 2018

Love it, easy to use and customize settings

Lone Wolf Brand
United States
6 months using the app
Edited April 7, 2021

Easy to use and customize. Also they have great customer service! They are very helpful and friendly! Highly recommended =)

Dali Pups
Türkiye
6 months using the app
February 3, 2021

Excellent app with good service! Looks good and professional on my sales site, I have a real clothing site and customer reviews it is among the most important things for website promotion! The app has the option to send emails to customers after they have purchased, it is also possible to send automatic emails after purchase.

LulliExpress
Israel
6 months using the app
January 5, 2021

just got this app like it so farcfdbghkjyhmvb ghjythn fgjuuyjmnhgjuyokljhmkiuokuy89iyukmutiu76ku68ikuhjykiuikyuki8kuy

SassyGlam
United States
6 months using the app
Fera Commerce Inc replied January 11, 2021

Hehe. Thanks for the 5-star review :)

September 16, 2021

I had trouble setting up the app but Holden help me fix the issues. Great Service, great App so far!

Golden Poppy Jewelry
United States
6 months using the app
Edited September 9, 2018

The app is great! Gives good data for measuring business success! Really good tool to grow my business. Thanks!!!

THE BAD OUTFIT
United States
6 months using the app
November 1, 2017

Nice app. It really helps in raising the conversion rate

Familyadore
France
6 months using the app