Reviews (5,981)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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I love this app ! Its very easy to send review requests for my customers who have purchased my product.
nice，l like it，What kind of business you are engaged in is very extensive, and look forward to opportunities for cooperation in the future.
great app .. User friendly I am definitely a fam.. it gives you ideas as well as recommend options i did not think about
🥳 Thanks for being a fan! We are happy that we could offer you some suggestions for your store. Reach out to us at any time.
Nice tool! A lot of options available
Very very fast support! They answered and fixed all my needs in less then 5 minutes. Recommend everyone to have a try!
great app love the team. theu were very helpful when i reached out for help. i would definitely recommend them if you need a great app
Great app, checking it out really put me on the right track
Easy to setup. Great app to drive urgency. Backend is very informative.
Well done.
I am very new to the entire Shopify platform so there are so many things I don't know how to do or how to use. I started using Fera a few weeks ago and I am currently on their one year free trial. Like I said, I'm a total newbie so at first, there were a few things I didn't know how to tweak in Fera but I eventually managed to learn because the platform is user-friendly and thankfully, they have a very fast and responsive customer service! There are even times when the agents themselves manually edit the code because I don't know how to do it. I didn't even have to ask, they just went straight to solving the problem I described. I highly recommend this app!
Hello LuminAGE! Thanks for using Fera for your product reviews and social proof. It looks like you messaged us on a weekend and the following business day was a National Holiday (New Years Day). Sorry for the late reply. Message us at anytime and we will happily help ❤️
very easy to use and I love that you can "stalk" your customers to see how they use your website. It's so helpful! The layout is pretty basic which makes it easy. Not sure if the higher priced packages gives you more options to customize the emails and other things, but that would be the only bummer as you need to know code to truly customize the look in the lowest package. Support is SUPER helpful as well!! I'm pretty glad I found this app.