Reviews (5,782)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with various platforms and its user-friendly interface. Key features include review collection and verification, brand presentation control, and AI-assisted review responses. Merchants value the automated email system for customer engagement and proactive post-purchase review gathering. The app allows customers to upload images and videos, enhancing review authenticity. It provides insightful analytics and the ability to display reviews in Google Shopping ads and organic search, benefiting businesses.

July 17, 2021

SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO GOOOD ITS A CLASS APART !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Slumber Strap
United Kingdom
About 2 months using the app
July 13, 2021

Easy to use with good supportive care. Its has so many customizations as well, it looks great. Sickkkkk

California Skateboarding Company
United Kingdom
About 2 months using the app
September 2, 2023

good

Mawady EG
Egypt
27 minutes using the app
Edited November 4, 2021

So far so good! I am currently still on the free trial. I like this because it gives me a chance to see if I actually like it before committing to the monthly fee.

Lofi Beauty & Apparel
United States
About 2 months using the app
Edited March 18, 2021

This app is very easy to use, I love the simplicity and appearance of it. I would highly recommended it.

MASLO CO.
United States
About 2 months using the app
September 2, 2021

I replaced Loox with this app. It's super. Also, the customer service is WONDERFUL. 5 stars all the way! This app does so many things.

Bikini body Wow Store
United States
About 2 months using the app
Fera Commerce Inc replied September 8, 2021

❤️Thank you for your review❤️ So happy that you are liking the app and its features!

Of course, if you need anything in the future, please reach out again and we'll be happy to help!

August 9, 2022

this app is easy to use from a customer perspective and easy to navigate as a business owner. I would suggest this app to anyone looking to have reviews on their website.

honeystripeco
Canada
About 2 months using the app
March 29, 2021

I like this plug-in. It's very simple and easy. It is suitable for people who don't know much about computers. There are many unexpected functions. I'm still exploring. All in all, it is very good

LC&SJ
China
About 2 months using the app
December 8, 2020

First impression, it seems you really have everything you need. I like the drag and drop pointer a lot!

DeinBernstein
Germany
About 2 months using the app
July 7, 2020

Incredible platform & support, thank you so much for all of the help. Excited to start A/B testing and learning how to best utilize Fera.ai! :)

Peachy Sunday
United States
About 2 months using the app
Fera Commerce Inc replied July 22, 2020

Yes! We have lots of help articles on the website, but as you know, you can reach out to us at anytime for guidance.