Reviews (5,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

November 10, 2017

Great app! And it’s extremly easy to use ! I recommend to Shopify beginners ❤️

Titeanna
United States
4 months using the app
August 10, 2017

Fast support, mobile and desktop-friendly. didnt have time to see if conversions increased but its a nice tool.

Minikings
Brazil
4 months using the app
December 25, 2018

i used this app to help me build trust with my customers. Also, to avoid having customer leaving without making any purchase

WalletBolt
United States
4 months using the app
March 24, 2023

Amazing app, mobile friendly and on top of that, superb support. Fixed all my minor layout issues as per my design in no time! 10/10

Little Giants
Pakistan
4 months using the app
Fera Commerce Inc replied March 28, 2023

❤️Thank you so much for your review!❤️

We are so happy to hear that you are liking our mobile version and have had a great experience with our support team 🎉

Please reach out to us again at any time if you need anything 🙂

October 19, 2023

OK I am fairly new to Shopify (have used other platforms for years) and have tried a few similar apps but some I just could not understand how to get working or they were difficult to tweak to meet my business needs. I have now been using Fera for a couple of months and I am hooked, easy to setup and easy to customise, and it must be working as I have been receiving more positive customer feedback than ever before.

VIP Essentials Soaps & Candles
Australia
4 months using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your review 🙂

We are so happy to hear that you are liking our app and have already seen an increase it customer reviews 🎉

Should you need help, please reach out to us at any time if you need anything!

December 19, 2020

Ive used this app in a previous store. It offers social proof so potential customers landing on your site can see that you're trustworthy! 10000% recommend this! After adding it to my site less than 24 hours ago I already have influenced sales!

westpetunia
United States
4 months using the app
Fera Commerce Inc replied December 21, 2020

This is great to hear! We are so happy that you are a repeat customer. That means so much to us :))

February 4, 2021

Very good application, I like it very much, the price is very cheap, the customer service is very timely to solve the problem

lightmomo
China
4 months using the app
April 11, 2018

This app is awesome and it being free is going to help my business a ton looks great

Everythinglimitlesslife
United States
4 months using the app
April 26, 2023

Muito simples e consegui migrar os reviews que eu tinha do mix para o Shopify! já uso há um ano e estou gostando muito!

Ada Love
Brazil
4 months using the app
August 31, 2018

This app provides a lot of value. Many powerful tools combined into one platform.

Positive Public Service Financial Solutions
United States
4 months using the app