Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

February 28, 2018

Easy to set up and pretty cool.

Epiphany Wow
United States
3 months using the app
July 27, 2018

great help to newbies who wants to have more foot traffic on their site

Pinoydrones
Philippines
3 months using the app
March 11, 2022

Great app and very simple to use. It was a breeze to set up widgets and review settings. Worked great on my store.

The Natural Rat
United States
3 months using the app
March 30, 2018

One of the best app what i ever use

Magick Space
Canada
3 months using the app
March 4, 2021

I have not received the initial service I actually signed up for but I do like the set up and the information I was provided about my shop so far.

NATURAL SWEETS SKINCARE
United States
3 months using the app
June 26, 2023

Love this app! Super easy set up and something I really needed to improve my customer experience! Appreciate that customers can upload photos and videos as well.

Nari Company
United States
3 months using the app
December 9, 2021

Only started using this app but so far everything is great. Hope to see it boost my SEO soon once the reviews start rolling in. Another point is the customer service is just top notch. Especially Jay, who has constantly been an angel in disguise and has swooped into with fixes and other tips to run the reviews on my site seamlessly.

Combatica
United Kingdom
3 months using the app
Edited August 25, 2022

Got a response from fera team in a very short time. Good job!=========== Service is back now. I'll keep this review in 1 star until I get a satisfied answer or solution for this temporary service down risk. =========== The service is down now!!!! I cannot even access Fera main page - fera.ai!!!! What's going on?!?! =========== Good integration with Shopify! We decide to use this tool to increase our conversion rate through its incentives feature!

Oasense, Inc.
United States
3 months using the app
April 13, 2018

Great App. would definitely recommend it to starters.

Top Model Store
United States
3 months using the app
May 5, 2018

Looks good. I really liked it.

Luxurious Order
United States
3 months using the app