Reviews (5,983)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.
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It was the first app I came across with no 1 star rating, so for me that was enough to give it a shot! And it's been good! It does a ton of stuff, so it's like a 4 apps in one. It's not the simplest to get around, you need to spend some time with it to learn it's functions, but once you got it it's pretty straight forward. and their cusomer service is very efficient, they get back to you quick, got stuck with stuff at the beginning they set up what i wanted in no time. def recommend. my first review by the way, think they deserve it :) well done, thumbs up!
Great app and excellent service! Can really recommend this! Try it out...........................
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Excellent app! Great for small business
Amazing app. Very simple to use
I researched a lot of apps before landing on Fera. We've been using it for 2 months now and hasn't been disappointed -- interface is smooth and clean. Only feature I would request is the ability to ask a customer to re-edit a review that they submitted.
Helped alot thanks team .
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The best support I've experienced on any Shopify apps. Just waiting on a few app fixes to be rolled out (sync, etc.) but overall the support is by far the best out there.
Very flexible in terms of settings and design. Comprehensive data dashboard. Amazing customer service!
Pretty cool, helped my business a lot.
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