Reviews (5,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

June 5, 2018

It was the first app I came across with no 1 star rating, so for me that was enough to give it a shot! And it's been good! It does a ton of stuff, so it's like a 4 apps in one. It's not the simplest to get around, you need to spend some time with it to learn it's functions, but once you got it it's pretty straight forward. and their cusomer service is very efficient, they get back to you quick, got stuck with stuff at the beginning they set up what i wanted in no time. def recommend. my first review by the way, think they deserve it :) well done, thumbs up!

Mandalalovers
Spain
3 months using the app
April 17, 2019

Great app and excellent service! Can really recommend this! Try it out...........................
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HIT THE HAY
Sweden
3 months using the app
March 15, 2018

Excellent app! Great for small business

Fishingbus Com
Brazil
3 months using the app
April 20, 2018

Amazing app. Very simple to use

Rbasics
India
3 months using the app
November 16, 2021

I researched a lot of apps before landing on Fera. We've been using it for 2 months now and hasn't been disappointed -- interface is smooth and clean. Only feature I would request is the ability to ask a customer to re-edit a review that they submitted.

Silver Antelope
Canada
3 months using the app
April 24, 2021

Helped alot thanks team .
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icepots
India
3 months using the app
Edited April 25, 2023

The best support I've experienced on any Shopify apps. Just waiting on a few app fixes to be rolled out (sync, etc.) but overall the support is by far the best out there.

StarreBeauty™
United States
3 months using the app
Edited November 22, 2018

Very flexible in terms of settings and design. Comprehensive data dashboard. Amazing customer service!

lilDECO
Lithuania
3 months using the app
March 18, 2018

Pretty cool, helped my business a lot.

Atisuto Clothing
United Kingdom
3 months using the app
June 9, 2018

Brilliant Software to help grow your e-commerce site

Lil8asran9595
United States
3 months using the app