Reviews (5,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

November 26, 2022

Easy to onboard and the free trial allows you to design before fulling committing. I'm looking forward to seeing the results of customer reviews.

dozy dust
United States
3 months using the app
Fera Commerce Inc replied November 27, 2022

Thank you for your review ❤️ We are so happy to hear that you enjoyed your free trial and found the onboarding process easy!

Please reach out to us at any time if you need anything 🙂

May 7, 2018

All good so far!

Wallflower Wolves
United States
3 months using the app
July 19, 2021

I've just started using this app on my boutique. It has been very helpful already. The feature I currently like most is Shopper Journeys. Being able to see where my active shoppers are going to directly and the likelihood of purchasing is amazing. All data like this for small businesses is crucial to me, knowing what I can improve, what inventory to buy more, etc. Will update this review once I start using it more.

Angelic Luxe Fashion
United States
3 months using the app
Fera Commerce Inc replied July 21, 2021

❤️Thank you for this review❤️ Thank you for choosing and trusting us to help you with your store! We're happy to hear you are enjoying the Shopper Journey feature, it is a great tool for any eCommerce store owner!

Please let us know if you need anything ❤️

July 27, 2021

I am loving this app so far! It makes it easy for me to import my reviews from other platforms, it has so many options that I can add to the site to increase sales, and the customer service is great. Love it so far.

Slayyed Hair and Beauty
United States
3 months using the app
Fera Commerce Inc replied August 13, 2021

🎉Woo! It's great to know that you are loving our app! We're happy to hear that you are liking the options available and have had a great experience with our support team🎉

Thank you so much for your review!🎉

August 18, 2021

I used very good!I feel great using this program, it helps me solve a lot of problems, I hope it can get better and better.

Invague
United Kingdom
3 months using the app
April 12, 2018

A very easy way to add urgency to your shop. No coding knowledge required, it just works!

Thehappymeme
Ireland
3 months using the app
January 21, 2018

Awesome App, thanks! This helped my conversions and repete customers. Keep it free for the small guys, no business starts out big.

Modanbuy
United States
3 months using the app
November 21, 2017

Awesome support, clean and amazing app! Thanks guys

Cyberliquids
United States
3 months using the app
December 27, 2022

Great app. One of the best app of reviews. Look no further. No issue so far. Tried many different apps but nothing is better than Fera

Print 5000
Canada
3 months using the app
October 20, 2023

Very easy to use and stellar customer support! :)

PickleGEL
United States
3 months using the app