Reviews (5,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

April 8, 2021

This app is amazing super easy to use and super helpful for showing my customers reviews for new customers to see

Sweet Burst
United Kingdom
3 months using the app
April 11, 2018

Has helped boost my sales! Very good tool to have.

3dimaging
United States
3 months using the app
May 8, 2018

aplicativo sensacional , vai ajudar muito na minha loja virtaul

Kotempshop
Brazil
3 months using the app
Edited January 18, 2021

Love the app! Been using it for a year now on my different stores. It's perfect for anyone who doesn't want to hire a web developer for small, yet important features. The support is above 5 stars. You have questions or need help with customisation, they're always there for you. And the features get even better over time as they always update and improve their app!

HomeGroom
Switzerland
3 months using the app
Fera Commerce Inc replied January 18, 2021

Wooohoo! Thank you for being a long time customer HomeGroom. We always want to get better and are happy you have noticed that. Thanks for the review!

February 12, 2018

nice app, creates great social proof and I love the presentation of it !

Poppgear
United States
3 months using the app
July 23, 2020

Really useful app and incredibly friend/quick support. Using this app helped me delete a few others since everything is in one spot! Thank you.

Electro Goods Co.
United States
3 months using the app
Fera Commerce Inc replied August 18, 2020

Happy that you are able to save money by consolidating apps! Thanks for the review :)

November 21, 2018

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Keith & Kate Co.
Philippines
3 months using the app
October 4, 2022

Excellent customer support. Holden and Roel have been instrumental in setting up every part of the reviews on our website - doanddare.co They've helped with customizing colours + layout and helped all the pieces come together nicely. And out of the box, it has the nicest visual appearance of any of the review apps we tested. We're very happy! Only thing I wish is that we could take advantage of the discount they offer for an annual subscription...

do+dare undie co.
Canada
3 months using the app
May 2, 2022

Tried a couple of options for a good reviews app and Fera was by far the best. Really easy to use, some excellent widgets and flexibility, and the support is top notch. We've learnt that support in particular is vital with Shopify extensions and the folks at Fera are top drawer! Highly recommended

Wolf Escape Games
United Kingdom
3 months using the app
January 14, 2021

I used this app to help with social proof. It seems well designed at this point and full of other useful features.

Mountain Maple Studios
United States
3 months using the app
Fera Commerce Inc replied January 18, 2021

Thank you for the review! Happy to hear that you are loving the features.