Reviews (5,983)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

Edited November 24, 2018

This app works really well. I used the countdown timer for checkout and the inventory counter for urgency. It also tracks your visitors...really great!

GYMSPARROW ACTIVEWEAR
United States
2 months using the app
October 21, 2021

Fera has helped my customers leave their reviews in a quick and painless way. I have only used the free version so far, however i'm contemplating upgrading to better take advantage of all they have to offer!

Forged Beard Co.
United States
2 months using the app
March 20, 2018

Great App. It will help a lot in my sales to drive it to success

Lojaodachina
Brazil
2 months using the app
March 3, 2021

I added so many apps before finding this one! This app does everything plus soo much more, you won't regret adding it to your store. Product grouping, easy to use, good price, mapping a shopper's journey, extra features to gain more sales, I'm still exploring but I'm very impressed so far.

Totsy Daisy
Australia
2 months using the app
June 15, 2021

What I truly love is the quick response from its support team, it also have a simple and easy navigation. Highly Recommended!

brioPets Singapore
Singapore
2 months using the app
March 22, 2018

good app, helps to make your shop look genuine , i will suggest to give it a try at-least. Cuz, why not...its free.

Everythingsportz
Australia
2 months using the app
December 31, 2017

Very responsive support! We needed some custom solutions due to the nature of our product and they did a great job!

Ambassadher
United States
2 months using the app
February 1, 2018

Great app helped me with a lot of things best of luck

Realelegance
United States
2 months using the app
June 21, 2021

I've been using for about a month now and even on the free version I've seen$600+ in sales!! Loveeee

Peach Sundress Co.
United States
2 months using the app
November 14, 2023

so easy to work

Norfolk Bay Company
United Kingdom
5 minutes using the app