Reviews (5,967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

Edited March 7, 2021

This is my first day using the app, but so far so good! It's very user friendly which means a LOT to me, and it allows me to see how each widget will look/perform on my site before going Live. I received live customer support that was soo helpful! The wait time was supposed to be 3hrs, but I was assisted in less than 10 mins. Looking forward to having this app help with my conversions & social Proof. Will update the rating after I've had a few weeks to experience the app.

AJA Naturals
United States
Over 3 years using the app
July 8, 2019

Very happy with these Guys so far, Easy dashboard and Nicely optimized, I am still relatively new but so far defiantly deserve a 5 star from me, Good Job :D

Tap a Deal
Australia
Over 3 years using the app
May 14, 2018

So so good. Time will tell, I just recently downloaded this app

Finechild
Canada
Over 3 years using the app
December 7, 2020

This app has so many amazing features! Absolutely perfect for my beauty store! I was looking for a good app for my customers to leave reviews with and was so happy to find this one!

lushgloss
United States
Over 3 years using the app
March 19, 2021

I am actually impressed with this Fera app. I was using another app and I was having some issues so I decided to look for another. I came across Fera and gave it a test, I uninstalled the other app. I really like the appearance and features that it has to offer for my business. I am on the 14 days trial and will be continuing with the paid version. The way the reviews look on my site looks appealing and smooth. I would recommend this app

All Natural Organic Lifestyle
United States
Over 3 years using the app
March 27, 2024

The reviews are BEAUTIFUL. Judge me ones were ugly.

DreamDorm
India
About 2 months using the app
March 13, 2018

Great product. Can't wait for the sales explosion.

Touchfire 5 In 1 Ipad Case
United States
Over 3 years using the app
January 31, 2021

I've been using this app during the 14-day free and it was an absolute pleasure. The dashboard is very easy to use and navigate. This is one app, I don't mind paying for. :)

YellowBagDesigns
United States
Over 3 years using the app
Edited February 29, 2024

I have been using this app for about 3 years and I love it. It create trust for new customers who are able to see the actual pictures and honest reviews from our actual customer which helps to drive conversions. I absolutely love it.

PureYou Handmade
Canada
Over 3 years using the app
March 22, 2019

The app is perfect. It is everything you need. I am hesitating to believe that it really provides with so much value.
Also Holden is the best

Smartfits
Greece
Over 3 years using the app