Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and range of social proof tools, including ratings, reviews, and customer photos. They value the review verification process and the ability to import reviews from other platforms. The automated email system for review requests and post-purchase review prompts are also praised. Merchants highlight the AI response feature, responsive customer support, and easy setup. The product Q&A functionality and customization options are also appreciated. The app is recognized for boosting customer engagement and conversions, with pricing considered fair for the features provided.

August 20, 2023

Update. Reached out to customer support, and they fixed the problem i had.
So i rate this 5 out of 5 due to great customer service

Lees Krazy Teez
United States
4 months using the app
September 11, 2023

so far so good! as a new user, its been very user friendly! looking forward to seeing if it improves conversions.

ExtraordinHaire
United States
About 2 months using the app
November 13, 2023

I would definitely recommend Fera. It was very easy to set up and the customer service was amazing. Holden was very thorough and he was able to answer all of my questions and suggest the best solution to any issue I was having. I just downloaded the app and set it up, but everything is functioning great thus far! I'm so excited to see what else this app offers.

SheaMedgine
United States
About 2 hours using the app
August 17, 2023

So far so good. Great app/widget and customization options, amazing support and great sync with google merch and google shopping acc.

Photo Koala
United States
Almost 2 years using the app
July 7, 2023

Thank you Holden for helping us out with our little problem, you were very very helpful, great app and great customer service

NOI CREATIONS
France
6 months using the app
July 1, 2023

I love Fera! It's really easy to use and customize. It looks great on my shop and integrates with my email app!

The Bookworm's Closet
United States
3 months using the app
February 4, 2024

great

Heirloom Sourdough
United States
About 5 hours using the app
May 17, 2023

Easy to use, doesn't give me a headache, makes people buy more things. I am an absolute technology caveman but I still figured this out.

BRICKROAD
United States
6 months using the app
December 8, 2023

awesome team

DriftMotors
Poland
25 days using the app
May 12, 2023

I've tried many review apps, this one is very simply to use and the functions are very nice. Highly recommend!

LohillArt
Hong Kong SAR
4 months using the app