Reviews (5,965)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews and feedback, which in turn increases store credibility and attracts new customers. They appreciate its ability to import reviews from platforms like Amazon, Etsy, and Trustpilot, enhancing product authenticity and securing first-time orders. Features like automated review requests and the inclusion of customer photos and videos in reviews are also highlighted for boosting authenticity and trust. The app is noted for its seamless integration with Shopify, user-friendly interface, and customizable widgets that align with website aesthetics. The ability to respond to reviews and import them from multiple platforms adds to its flexibility and merchant engagement. Merchants commend the app for its reliability and ease of setup, with many experiencing smooth operations from the start. The support team is frequently praised for their quick and efficient service, especially through live chat, which provides immediate assistance.

January 16, 2018

very very good customer service and easy to use app!

Dapper Warehouse
United States
29 days using the app
February 14, 2018

I like this app not only because it's user-friendly but also for its customer service and prompt, almost immediate, response time! The app works! Conversions are hap-pen-ing! Yay! Thank you!

Somer Natural
United States
29 days using the app
April 5, 2021

Great support, always friendly and happy to help. Can only recommend the app. Has a lot of great functions and widgets.

PosterMovies
Germany
29 days using the app
November 9, 2020

Amazing customer service. The app which contains everything :) I have used for my 2 stores, all works well.

HappyPawzStore
Australia
29 days using the app
Fera Commerce Inc replied November 12, 2020

Awesome! Thanks for using Fera. We appreciate having you as a customer :))

January 2, 2018

Amazing support! Got my plugin working even though my website was a particularly difficult case. If you are using the Beeketing Solution for this seriously consider switching to this because it is honestly a much better, well-integrated option!

Hoopgearstore
Australia
29 days using the app
March 23, 2018

amazing app. glad i found it

Barter Lines
United States
29 days using the app
March 12, 2022

Just perfect. Use it and your conversion rate will rise.
I can show the visitors of my site I am a trustworthy shop.

WatchLoop
Germany
29 days using the app
September 28, 2018

I am so happy to have this app. If you need an auto-attendant for your store. Look no further than Digital Salesperson Ai by Fera!

Prestige Earphones
United States
29 days using the app
September 20, 2023

Easy to setup and configure. Reviews look great on the site.

Bad Flag Store
United States
About 2 years using the app
January 15, 2018

So far its been great! I cant wait to see how it helps the store.

Finaloffer
Australia
29 days using the app