Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

March 11, 2018

SUPER EASY TO INSTALL and get going with it!Awesome app overall.

Pineapple Life Co
United States
16 days using the app
April 24, 2018

Really great app, helped my store alot!

Marshalls Arts
Canada
16 days using the app
June 17, 2021

I installed the app and had issues with it importing reviews. I followed all instructions however its not working. I lodged an enquiry in the chat, it's been 5 hours and it's still not resolved. Getting a response is at least a 30min wait (it says someone will respond in a few min, unfortunately thats not true) and then a reply after is approx 20 to 30minutes. It's now 2:30am. Issue isnt resolved. I've got smile and yotpo and the responses are much faster, it appears the fera team is either really small and need more online agents or just not as responsive, either way the customer doesnt get assistance. So far it's been a poor experience.

MARVI
Australia
Over 1 year using the app
May 22, 2018

GOOD looking APP. will see if it works good enough after a few days

Basecamptactics
United States
16 days using the app
February 25, 2018

Great!! it gives good social proof!

Fuego Hunt
United States
16 days using the app
November 6, 2018

Gostei muito do app! Estou adorando usar esse app, muitas funcionalidades e ótimas estratégias para converte em vendas.

meubebeshop
Brazil
16 days using the app
April 23, 2022

This was so far the best app I have seen becouse I tried almost 3 apps and I was dissapointed but now I can say I will stat with this one.

EDDA Beauty
Romania
16 days using the app
October 21, 2023

I've tested quite a few Shopify review apps now and am glad I finally found this one. GIt has great features, even at the entry-level pricing, and is easy to use. Highly recommended.

Simon's Collectibles
United Kingdom
16 days using the app
April 7, 2021

The app is amazing! I'm starting off as a new store and the features and promotion has increased traffic tremendously!

3.13.clothing
United States
16 days using the app
Edited December 10, 2018

Love it so much it help me so much with my sales in my store.
I don't know what to right to get 100 characters, oh god its done!!

Get Viral Shop
Uruguay
16 days using the app