Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

January 27, 2018

Annoying aspect of this app is being forced to leave a review

Little Wolf Co
United States
13 days using the app
Edited May 1, 2024

We could customise Fera nicely to our theme, there is also an option to send review requests from the app. However, it doesn't give us a proper option to handle unfair or fraud reviews. If you would like to decline a review, their template is all in English and it's not possible to translate it. The customer service team at the start was very helpful, lately, it's been more and more difficult to get an answer from them.

Pippadu
Hungary
About 1 year using the app
April 22, 2018

Amazing app , very genius ++++

Everjaxon
United States
13 days using the app
April 3, 2018

Just installed the app & it looks promising!

Stajl
Denmark
13 days using the app
March 31, 2018

great product. it does everything I need from this app and even more.

Dales Deal Shop
Canada
13 days using the app
Edited July 17, 2018

At first glance, I liked it! Earlier I did not use similar applications, I hope for the help of this tool in sales

Edima1166
Russia
13 days using the app
December 4, 2018

Very sleek and well made app. I would generally recommend it and looking forward to seeing even greater results on my store

Apexfairway
United Kingdom
13 days using the app
May 31, 2018

well is good app for my store...
thats thanks

The Schwan
Indonesia
13 days using the app
January 11, 2023

The app itself is worth 5 stars, but I would like to highlight how good Fera's support is. The support agent who helped me went above and beyond to make sure that Fera was integrated on my store how I wanted it, even providing expert advice outside of their product offering.

ambee
Australia
13 days using the app
October 23, 2023

great customer service!

The Brow Technicians
Australia
13 days using the app