Reviews (6,002)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

April 6, 2018

this app is awesome , i use it mostly to see from where are the visitors that are browing my site and buying my products.

Best Prints
Algeria
11 days using the app
January 31, 2018

So far, so good. I'm new to shopify and this app should help me with conversions

My Watch Seeker
United Kingdom
11 days using the app
November 28, 2021

So far so good using Feria reviews app. I had an issue with a carousel and I was assisted in a timely manner. Customer support is prompt if you have any issues.

Ringz & Tingz Jewels
United States
11 days using the app
August 7, 2021

I love. this app sooo glad to come across it !It has so many features that I need and wanted all for a great price as well thank you

Northsill
United States
11 days using the app
Fera Commerce Inc replied August 16, 2021

🎉Thank you for your review🎉 It's great to hear that you are liking the app and its features! 🙂 Feel free to let us know if you need anything in the future!

November 28, 2018

THIS APP is very helpfull. Thank you and keep updating it! I think that this app can really make the difference for somenone who wants to buy something!

AlphaMag
Romania
11 days using the app
October 19, 2018

I use this app help me bring in more sales. pop ups and recently purchased really brings social proof that my website was lacking.

The Daily Hoard
United States
11 days using the app
January 7, 2018

great love this app. any Shopify shop owner needs this app to run a successful store.

Jacmac
United States
11 days using the app
Edited May 29, 2024

This App got more annoying and obstructive the longer I used it. The monthly limit on the Free plan needs to be much bigger, especially when compared to other, better Apps such as Judge.me.

This monthly restriction soon results in constant emails from Fera saying you've exceeded your plan and need to upgrade, and cost me many reviews at Christmas time.

Fera also 'auto created' a default Incentive discount of £5 off, which meant I lost money when it was used. Very annoying. I didn't even know about it until too late.

I may have considered upgrading, but it jumps to £29 a month - meaning it costs more than Shopify itself!! Where do these people get their numbers? It's way too expensive.

Finally, when I tried to Export my reviews, this auto action was also Blocked by Fera - something that made me even more determined to replace the App. Instead, you receive a message saying 'a member of the Fera team needs to review it' and that 'if you don't hear from them contact support' etc. etc. Disappointing.

Vanwear UK
United Kingdom
12 months using the app
May 2, 2023

The app has been wonderful so far. Easy to use on the backend, easy to customize on the site and the customer service has been super helpful. I originally installed it in wix and then when I migrated to Shopify they were really helpful in that process. I highly recommend this one.

ROCKNOT
United States
11 days using the app
May 27, 2021

Easy, useful, Perfect for our needs, now we can add so much to our site with quick and easy to use widgets and more.

Caterline
United Kingdom
11 days using the app