Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

January 21, 2021

So far so good. Wish it connected with Klaviyo but not bad. I am still exploring the program. At least customer service is responsive.

HxTM
United States
About 1 year using the app
September 16, 2021

I wanted my site to feel legit. And that my customers can gain trust by seeing other customers that are real buying the same item that they like.

Jolie Fem
United States
About 1 year using the app
January 9, 2019

I like how the app is fairly easy to use. One of the functions I like is the customer's journey. It details what they did in your store so you can get a gauge of if the customer is willing to buy or not. Useful if you have a lot of products and want to see which ones have the potential to sell and which ones should be taken out of stock. Pricey app though. I'm only on the free plan, which is changing to a paid app soon by the maker and I can't really afford yet.

hack-solo.com
United States
About 1 year using the app
June 7, 2021

Very quite to respond and fixed my issue straight away. 4* as I was not able to do it myself on the app.

Wonky
New Zealand
About 1 year using the app
August 9, 2018

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Alias Men
Canada
About 1 year using the app
December 15, 2018

Haveconfigurated hope help with conversions

would be great have features to translate the content as my customer use português

Beautylet Store
Brazil
About 1 year using the app
May 25, 2021

This app is great for rewards. So far I havent had any trouble and the style is nice. You can also link other apps.

J'adored by Jody
United States
About 1 year using the app
Edited March 29, 2020

Fera and Shopify team reviewed the situation and find a solution for the problem. Thank you for the support.

SoTrendify
United States
12 months using the app
Fera Commerce Inc replied March 24, 2020

Hello SoTrendify,

Glad to hear you are happy with the resolution. :)

January 11, 2022

Todo bien, la app funciona correctamente, aunque creemos que es un poco cara por lo que ofrece, pero es práctica.

Nerety
Spain
12 months using the app
Edited May 23, 2018

Good app so far but need to add a review to unlock full features to so I can really use the app so here is my review............

Journeyintothewild
United States
11 months using the app