Reviews (5,996)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and trust through its review management system, noting increased sales and better Google rankings. Key features include customizable review widgets, the ability to import reviews from platforms like Amazon and Etsy, and automated review requests. The app is also praised for its user-friendly interface and seamless integration with Shopify. Exceptional customer support is frequently highlighted, with the team providing quick, knowledgeable assistance and customized solutions.

Edited December 28, 2017

Very nice. Easy setup and customization. Support was quick to respond and informative.

Labellame
United States
About 10 hours using the app
Edited April 26, 2022

I am extremely satisfied. I was having issues with Yotpo app and the tech support exceeded my expectations. They immediately tended to my issues and resolved them quickly and seamlessly. I am so happy i came across this app. If you are on the fence here is your sign to pull the trigger. I highly recommend. You will not be disappointed.

Naturacentric
United States
About 10 hours using the app
January 20, 2021

great app so far. easy to use, simple setup, customization is simple. great add on to have. I can't wait to explore more features.

The Heritage Clothing
United States
About 10 hours using the app
July 31, 2021

Decided to randomly download this app for my website, and so glad i did! I love the customization, and design options on the free plan. Easy to install, no coding necessary . I had one little issue with the width on my homepage and the support team was extremely fast to fix it. The customer side is just as easy, I was received 10 reviews from my customers on the same day of installing!!

Rayden+Grace
United States
About 10 hours using the app
Fera Commerce Inc replied August 16, 2021

Thank you for taking the time to leave us a review❤️ It's so great to hear that you are liking the design options and have already received reviews using our app!

If you need anything, please reach out to us and our support team will be happy to help 😁

January 28, 2018

amazing! really love all the features it provides :) thank you

Mezelite
Australia
About 10 hours using the app
January 4, 2023

Customer care has been excellent, app is super is easy to use! Reasonably priced - love it, thanks very much!

Scar Erase
United Kingdom
About 10 hours using the app
Fera Commerce Inc replied January 6, 2023

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

February 21, 2018

Tell us what you think of this app.
Would you use it again or recommend it to a friend? If you had a bad experience, please try contacting the app developer at support@bananastand.io before posting a negative review.

Sash23
Canada
About 10 hours using the app
February 22, 2021

Still exploring this app. It's going well. Customer service was prompt and helpful. I like the how customizable the reviews widget is.

Blanc de Noir & Co.
United States
10 days using the app
Fera Commerce Inc replied February 23, 2021

Thanks for the review! Glad Fera is going well for you!

Please let us know what we can do to give you a 5 - star experience :)

- Jameela

Edited April 6, 2018

This app is ok if you use in consecutively / It just did not fit my theme! the interface is not up to date to me and it made my site look cheesy. It also stalled each time i try to view the dash board. I just mainly use it to track traffic. If I could give 2 1/2 I would but you can't do half stars. This is just my person opinion. I suggest trying out the app and make a judgement for yourself. Everyone's experience is their own. What doesn't work for me may work for you.

Good Luck on Your Shopify Journey!

Smart Aleck
United States
12 days using the app
August 30, 2021

I have tried different product review apps before trying Fera and Fera is the most comprehensive and easy to use app with a readily available team. I have greatly appreciated the amazing help that the Fera team has provided to address any questions that I have had.

hurwear
Canada
About 9 hours using the app
Fera Commerce Inc replied September 1, 2021

🎉Thank you for your review🎉 Wow, it is so wonderful to hear that you are liking our app and that you've had a great experience with our support team!

Please reach out to us again if you need anything!