Reviews (5,996)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and trust through its review management system, noting increased sales and better Google rankings. Key features include customizable review widgets, the ability to import reviews from platforms like Amazon and Etsy, and automated review requests. The app is also praised for its user-friendly interface and seamless integration with Shopify. Exceptional customer support is frequently highlighted, with the team providing quick, knowledgeable assistance and customized solutions.
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Only early days as I installed it today. But so far, I am really happy with the way it works. Easy to set up, looks great and have had responses rolling in already.
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Great App helped me a lot
Highly recomeeded
Really great app. Gives me vivid analytics and a clear idea of what’s happening on my store. Really love it.
Very easy to do! And the customer support is just amazing! Highly recommend a must for your Shopify store!
Too great! I really love this app and it helps me to understand how works my traffic.
I should've used this app a long time ago. I have been using Shopify Reviews app which is garbage compared to this. Allowing images/videos and being able to reply to reviews is key. The support is incredible as well
App is very user friendly and integrates with Shopify easily. I also chose this app because it had good ratings.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is so nice to hear that you find our app user-friendly and are happy that you chose our app!
Please reach out to us at any time if you need anything 🙂
The app was great until they change the recurring charges which I had 1-year free trial. The app crash out of the blue and didn't respond at all so I was forced to uninstall it and when I try installed again it asks for recurring monthly payments. Soon later I find out that the app stops working because the change the membership plan and what bothers me is that they even took the time to letting the users like me know about the change. The app is good but not enough for fees their are asking.
I'd love to speak with you one-on-one to talk about the issues you experienced, particularly in regards to your plan. The app did not stop working because of the plan changes. We had some downtime due to a server issue, which has been resolved.
With the free trial, you would not have been asked to upgrade your plan until your trial ended. However, in uninstalling the app it asked you to select a new plan upon re-installation because when you uninstall Fera it does not keep your store's data.
Thanks for your review. I will reach out to you personally by email so we can chat about this further.
I am still tryna see how they convert but i am sure it is a great app and i can recommend it for just anybody