Reviews (6,004)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.
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Wow! Where has Fera been all my life!? Before finding this app my reviews were very hard to find. My customers had to go to my shop page, scroll down to descriptions, see the small "reviews" text and click it to see others reviews and then click a second "review" text to leave a review. We have incredible reviews from our customers and I wanted them displayed front and center on the Home Page, by simply clicking on the average rating badge (stars) as well as on the product page. But the app I was using couldn't do this. I was about to design a new page to manually write out and display all of our reviews, which would not keep up with new reviews unless I manually added them. Fera to the rescue. They hit all the boxes and instantly imported all of the reviews I already have. I can even add my customer's photos to the reviews, which was not an available option to them before. If you have any questions at all, reaching out to their customer support made all the difference. Something that would have taken me a week was done in minutes. I highly recommend using Fera.
❤️ Wow! Thank you so much for your review! ❤️
It is so great to hear that using our app has helped you and it's been exactly what you were looking for 🎉 Thank you so much for your kind words and support; we hope to continue to be the exact kind of app merchants like you need!
Please reach out to us at any time if you need anything 🙂
So far so good abut confusing but it seems easy enough to use
I just dowloaded the app. great so far. no snippet just automatically uploaded. and straight to work. love it
This app is perfect and so easy to navigate and customise. Roel is also really helpful if you need assistance!
I like the functionality of the app, but I had an initial issue where my the offers on my one-time review requests were being replaced by a different offer. I noticed this after I press save. So I recommend checking more than once before those are sent out. I also found the set up of the review widgets a bit confusing, but support was able to help me sort both of these issue out and it looks really nice on the website.
🙂Thank you so much for your review🙂 We are so sorry that you had an issue with your one-time review requests, so thank you for continuing to trust us to help you gather your reviews! If you ever get stuck or need help with anything, please reach out to us at any time🙂
Bonne application pour créer l'urgence, plus de stock, des délais, des notifications d'achats et tout sa gratuitement pendant le lancement de notre store franchement bien joué !
Great Great Great App and Customer Service!! Highly recommended!! It's really good app if you have some reviews from another platform!
This is a great app. Very classy :)
Hi, This is my first time using this app and Holden helped me out at 10pm on Sunday. I did not think I would get any help since it clearly said that they would not be available until normal business hours tomorrow. This is top-quality customer service I received from Holden today and highly recommend this app to all small businesses decided what affordable review-based app that lets customers add photos and videos. I myself am using an app like this for the first time and am happy with the result so far. Now since this is my very first day using the app I will be sure to post a updated 1 month review on the consistence of quality. Based on tonight's clear evidence of great customer support/ live chat, I am sure it will still be AMAZING like Holden. Until later friends.
I have only just started using Fera, but so far it has been super easy to use and I just received my first review!