Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

October 8, 2022

looks very professional with lots of different features that are very easy to use and add to your website.

LINEM
New Zealand
42 minutes using the app
April 14, 2019

Used the app for a few days, didn't like it so much so i've uninstalled it.

Found it just a few days later that the app left traces and kept on displaying on my product page- which caused a conversion drop.

Best Dealz
United Kingdom
34 minutes using the app
Fera Commerce Inc replied May 3, 2019

Unfortunately Shopify has no means to automatically remove integrated HTML code upon uninstallation of an app because as soon as the app is uninstalled they revoke access to the store so nothing can be done by the app anymore. The Shopify team has indicated that they are working on improving this process, and we do have help articles on our website that we send to anyone who uninstalls our app to help them out with these steps.

June 8, 2018

assez complet, demande une concentration optimale pour comprendre le fonctionnement

The Bijoux Fantaisie
France
27 minutes using the app
April 12, 2018

Banana Stand integrates beautifully into your product page(s) so you won't annoy your customers with constant pop-ups.

Auracart
United States
26 minutes using the app
Edited October 3, 2018

i DONT KNOW HOW TO DESCRIPE THIS BECAUSE I DONT CLEAR SEE THAT SKILL AT MY PRODUCT DETAIL..................................

SGF STORE
Indonesia
19 minutes using the app
February 16, 2018

Amazing really love this app can’t wait for it to generate me money

Glambox Accessories
United States
15 minutes using the app
September 13, 2018

Easy setup, only took a couple of minutes. im very interested to see what comes from this app. the urgency needed upon window shoppers is what i plan on focusing on.

CGS Clothing
United States
15 minutes using the app
Edited June 25, 2023

So easy to use, downloaded and installed and set up in just a few minutes, used the Youtube video to show me how to do it.

Changed my mind, what a pain to use. Hard upsell.

ButicValentina
United Kingdom
17 minutes using the app
November 9, 2021

I wanted to be able to easily add review to my website! it seems very easy to use. Time will tell, but I am hopeful it will help me to add nice looking reviews to the site.

Moss + Pearl Soap Company
United States
14 minutes using the app
November 27, 2018

I uninstalled this app after 30 min. it had issues integrating and I just didn't have time to go through the manual code process. this was at midnight.
at 2:37 am i awoke to this message from them
Subject: Your Store's Data Will Be Deleted In 20 Hours
You or someone at your company uninstalled the Fera.ai app or Fera.ai has lost connection to your store. In order to comply with GDPR we will be deleting all custom and store data that Fera.ai has compiled to help your store increase sales. You will not be able to recover this data after deletion.
To ensure this does not happen, or if you believe this was a mistake, please re-install the app and re-connect fera.ai to your store.

Here I am at 3am onto support at Shopify where they explained that NO App Developer can delete Data from our store Only Data the app developer has on their end. Big relief.

The subtly is not lost on me, It was intended to scare you into reinstalling the app. I have uninstalled many apps for various reason and have never had an email like this.

Whilst you have a legal obligation to remove store data from your servers do not use this as a means to keep a customer. when Uninstalling it tells us the data will be deleted.

Samson & Charlie
Australia
16 minutes using the app
Fera Commerce Inc replied May 3, 2019

Hey there! I think there is a misunderstanding about what that email says. The message that you received was letting you know that your store data was being removed from Fera's system so that we would no longer have details about your store (including product information, sales, etc.)

Since you removed the app from your store, this message was sent to you because, as you mentioned, we are in compliance with GDPR rules, which stipulate that we cannot access any stores data once they've deleted the app. This email is sent to all merchants to confirm with them that we are following the rules. We would never use intimidation to keep a merchant using our app.