Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

March 1, 2024

We just started using Fera about a month ago. The app is super intuitive to use for us and support is prompt. They respond pretty quickly and are very helpful! I would definitely recommend using this app.

Show Dawg
United States
13 days using the app
December 18, 2023

We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us.

One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews.

Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app.

The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality.

If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.

Stamp Lab
Australia
About 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your detailed and glowing review ❤️

It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it!

We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉

Please reach out to us at any time if you need anything 🙂

March 1, 2024

Great review app, and the team is terrific about customizing placement to fit our template - amazing that they can do it remotely!

Cunningham Piano
United States
28 days using the app
January 8, 2024

One of the VERY FEW apps I've been OK being billed for on Shopify...most simply do not work, or break other apps. Fera is excellent so far, great ability to leverage-in some of our channel reviews as well.

ZSPEC Design LLC
United States
3 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review 🙂 and trusting us to help you gather your reviews!

We are so happy that you have enjoyed using our app and haven’t had the same experience as you’ve had on other apps. We always try to ensure that our merchants get what they paid for and are able to use our app with as few issues as possible 🎉

As always, please reach out to us at any time if you need anything 😁

February 21, 2024

This app is very good and customer support is top tier! Every time I have reached out they have fixed any issue for me and I like the automated review requests you can set up.

Lori in Theory
United States
18 days using the app
April 17, 2024

Very helpful staff. They understand your issues and respond with good advice.

international-filter-products
United States
7 months using the app
February 10, 2024

It is very Simple and Great UI to use. Highly recommend this app to anyone who is looking to get more conversions.

Rewind Threads
United Kingdom
2 months using the app
April 17, 2024

Quick response, helpful and a great experience. Perfect customer service.

All Barks
Australia
3 months using the app
March 20, 2024

An Absolute Joy to Use!

I just had to drop a review here because I've been so impressed with this app! Right from the start, it's been super easy to use. I've tried out plenty of apps before, but this one is by far the most user-friendly.
Their customer service team is top notch – Roel solved my issue in a matter of minutes.

It’s been a hassle-free, enjoyable journey, and I highly recommend it to anyone looking for an app that’s both incredibly easy to use and supported by a fantastic customer service team.

Amica Jewels
Germany
1 day using the app
February 1, 2024

Great user interface. Easy to navigate and understand. It's a great app!

ReGenos
United States
About 2 years using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂