Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

April 22, 2024

If you're looking for great alternatives for product reviews app, get this one! Super easy to use and wonderful customer service!

Tough Mamas
United States
11 days using the app
March 6, 2024

The live chat was really cool. They adjusted everything to my liking. And thank you so much for your kind response. Initial setup may be difficult, but we recommend using the Fera app.

innobaby
United States
6 days using the app
February 1, 2024

Great user interface. Easy to navigate and understand. It's a great app!

ReGenos
United States
About 2 years using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

January 11, 2024

Excellent app and great service when I was a little stuck with trying to change it for my new shopify theme. I love the clean display and the easy functionality of this app too!

Vindi Paper Studio
Australia
Over 1 year using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review 🙂

It is great to know that you are enjoying our app and its functionality on your store!

Please reach out to us at any time if you need anything 😁

April 3, 2024

This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!

MagiMo Boxes
United States
About 18 hours using the app
January 8, 2024

One of the VERY FEW apps I've been OK being billed for on Shopify...most simply do not work, or break other apps. Fera is excellent so far, great ability to leverage-in some of our channel reviews as well.

ZSPEC Design LLC
United States
3 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review 🙂 and trusting us to help you gather your reviews!

We are so happy that you have enjoyed using our app and haven’t had the same experience as you’ve had on other apps. We always try to ensure that our merchants get what they paid for and are able to use our app with as few issues as possible 🎉

As always, please reach out to us at any time if you need anything 😁

March 21, 2024

I'm so impressed with this app. Anytime I need help customer service is available through chat and have been extremely helpful and knowledgeable about Fera.

Infusion
United States
7 days using the app
April 28, 2024

Works great, easy and reliable. Great looks. :)

Zval
Norway
7 months using the app
March 26, 2024

Very Good Experience with optimizing Product reviews and Ad videos.

Fit Fam Collective
Qatar
17 days using the app
December 18, 2023

We've been using the Fera Product Reviews App on our website, www.stamplab.com.au, for around six months, and our experience has been outstanding. This app has given us significantly more control over how our brand is presented, which is crucial for us.

One of the standout features of Fera is its seamless integration into our site theme. The process is entirely automated, removing the hassle of manual input, which has been a game changer for us. This ease of integration means that we can focus more on our business without worrying about the technicalities of managing online reviews.

Another key aspect that we appreciate is the verification process for reviews. In today's digital landscape, trust is everything. Fera ensures that all reviews are verified, which has markedly increased their credibility. Our customers seem to appreciate this aspect too, as we've noticed a significant increase in responses and engagement on our site since implementing this app.

The impact on our brand image has been noticeable. With more authentic, verified reviews, new customers gain confidence in our products more quickly, leading to better customer experiences and loyalty. The control over brand presentation that Fera provides has allowed us to shape our online presence in a way that truly reflects our values and quality.

If you're looking for an efficient, trustworthy, and user-friendly product review app, Fera is the way to go. It's not just an app; it's an enhancement to your overall customer engagement strategy.

Stamp Lab
Australia
About 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you so much for your detailed and glowing review ❤️

It is so wonderful to hear that you’ve had a great experience with our app and have seen/had noticeable impact since using using it!

We know that reviews help boost trust with current and prospective customers and it is great to hear that you have seen a change and boost in customer confidence 🎉

Please reach out to us at any time if you need anything 🙂