Fera Product Reviews App , 5,685 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    5.4K
  • 3% of ratings are 4 stars
    196
  • 0% of ratings are 3 stars
    25
  • 0% of ratings are 2 stars
    11
  • 0% of ratings are 1 stars
    26
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and range of social proof tools, including ratings, reviews, and customer photos. They value the review verification process and the ability to import reviews from other platforms. The automated email system for review requests and post-purchase review prompts are also praised. Merchants highlight the AI response feature, responsive customer support, and easy setup. The product Q&A functionality and customization options are also appreciated. The app is recognized for boosting customer engagement and conversions, with pricing considered fair for the features provided.

May 24, 2018

Still confused on how u used it

Zoyha
United States
8 days using the app
March 30, 2019

The app was great until they change the recurring charges which I had 1-year free trial. The app crash out of the blue and didn't respond at all so I was forced to uninstall it and when I try installed again it asks for recurring monthly payments. Soon later I find out that the app stops working because the change the membership plan and what bothers me is that they even took the time to letting the users like me know about the change. The app is good but not enough for fees their are asking.

DCD
United States
7 days using the app
Fera Commerce Inc replied April 1, 2019

I'd love to speak with you one-on-one to talk about the issues you experienced, particularly in regards to your plan. The app did not stop working because of the plan changes. We had some downtime due to a server issue, which has been resolved.

With the free trial, you would not have been asked to upgrade your plan until your trial ended. However, in uninstalling the app it asked you to select a new plan upon re-installation because when you uninstall Fera it does not keep your store's data.

Thanks for your review. I will reach out to you personally by email so we can chat about this further.

Edited June 9, 2018

good mais je ne comprends pas trop en faite

c'est pour cela

Destock Mass
France
4 days using the app
June 29, 2018

dans l'ensemble c'est un peux compliquer

Accapela
Tunisia
1 day using the app
July 8, 2019

o aplicativo é bom porem muito confuso de mexer, pelo menos foi a minha experiência com o uso do aplicativo mas mesmo assim é muito bom

Arutou Imports
Brazil
About 2 hours using the app
1 3
1 3